Roofing & Exteriors Repair Technician

Bartlett Roofing•Boise, ID
•$57,100 - $68,700

About The Position

Bartlett Roofing is seeking an experienced Roofing & Exteriors Repair Technician to support residential and commercial storm-damage restoration and roofing replacement services. The position handles roofing and construction repairs, coordinates with customers and production staff, and supports quality-control inspections. The technician works with asphalt and shingle roofing and other construction elements, including fascia, soffit, drywall, and siding. The role is full-time, Monday through Friday, 7:00 a.m. to 5:00 p.m., with a pay range of $27–$33 per hour, depending on experience. The technician coordinates repair turnaround, diagnoses issues, identifies solutions, performs repairs, and documents work and materials in the company CRM system. Additional duties include maintaining a company truck, helping with inspections and crew management, coordinating materials and returns, and communicating with customers, crews, schedulers, managers, and administrators. The position requires lifting a ladder and getting on and off roofs, along with a clean driving record and strong communication, organizational, and interpersonal skills.

Requirements

  • At least 2 years of roofing experience with asphalt/shingle roofing.
  • At least 5 years of construction experience, such as framing, fascia work, drywall, aluminum soffit repairs, or siding work (J Channel).
  • Physically capable of lifting a ladder and comfortable getting on and off roofs.
  • Clean driving record.
  • Interpersonal skills, tact, patience, and courtesy, with the ability to build professional relationships.
  • Strong oral and written communication skills.
  • Ability to multitask, prioritize, and manage time efficiently, with strong organizational skills.

Responsibilities

  • Coordinate with the Market Production Manager and customers to ensure adequate turnaround time for repairs.
  • Determine repair issues, develop solutions, and perform repairs.
  • Document repairs with photos and notes in the company CRM system.
  • Document materials used for each repair using provided material order numbers.
  • Keep the company truck clean and prevent excess materials from remaining in it for more than a week.
  • Support the Quality Control team by conducting midpoint and final inspections.
  • Assist with crew management and resolve issues with customers and crews as needed.
  • Hold crews to high expectations for completing work cleanly and on time.
  • Maintain a professional image and engage with customers as needed.
  • Pick up materials and return unused materials to suppliers as needed.
  • Coordinate with the market Scheduler and QC Team Lead/Field Manager to account for returns, materials, and labor.
  • Work with Production Department managers and administration to resolve major issues.
  • Travel to warranty and repair jobs when necessary to inspect issues firsthand and report back to relevant team members.

Benefits

  • Medical, HSA, vision, and dental benefits package with an employer contribution.
  • 401(k) with up to 3% company matching.
  • Company vehicle outfitted with tools and supplies for the role.
  • Payday every Friday.
  • Competitive PTO policy.
  • Company-paid holidays.
  • Leadership Development Book Clubs.
  • Career growth opportunities and promotion from within.
  • Energetic, creative, and supportive work culture.
  • Work-life balance encouraged.
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