Rock Drill / Components Exchange Driver, Elko, NV

Sandvik•Elko, NV

11d•$55,000 - $63,000•Onsite

About The Position

Sandvik Mining is looking for a Rock Drill / Components Exchange Driver. Sandvik has a strong platform based on our world-class R&D capabilities, and premium, high-tech products. We are at the forefront of automation, digitalization and electrification, and sustainability is an integral part of how we do business. We seek bright, curious, and forward-thinking multi-cultural team members who are motivated by serving customers and employees, in future proofing business and thrive in an inclusive learning culture. We offer competitive wages and benefits, strong support for learning and professional development, and opportunities to grow a successful, rewarding career in a diverse, collaborative, and globally connected organization that values innovation, fairness, and long‑term impact. Business area Mining is a global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies for the mining and construction industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The Rock Drill/Components Exchange Driver supports the Rock Drill/Components exchange and rebuild recovery program by providing safe, reliable, and customer-focused pickup and delivery of rock drills, components, related parts, tooling, and documentation between customer sites, the Elko branch, and other approved locations. This role is intended to improve customer responsiveness, reduce logistics barriers, support uptime, strengthen site-level engagement, and help Sandvik recover and grow Rock Drill/Components rebuild market share through a visible, dependable service presence. This role is primarily based out of the Elko branch and supports customer mine sites, warehouses, workshops, and approved delivery locations throughout the Elko region and surrounding service territory. Work includes regular driving, customer site visits, loading and unloading coordination, use of PPE, exposure to mine-site and industrial environments, and occasional schedule flexibility to support urgent customer needs. The employee must be able to safely operate an assigned vehicle, secure loads, follow customer site requirements, lift and move materials within safe limits, and work both independently and as part of the Rock Drills, Parts & Services, Warehouse, Workshop, and Field Service teams.

Requirements

High school diploma or GED required.
Minimum 2 years of professional driving, delivery, logistics, warehouse, field service, mining, industrial, or customer-facing experience preferred.
Valid driver’s license with acceptable driving record required.
Ability to obtain and maintain customer site access, MSHA/site-specific training, DOT/medical certification if required by assigned vehicle or route, and any company-required EHS training.

Nice To Haves

Strong customer-service mindset with excellent communication, professionalism, follow-through, and relationship-building skills.
Ability to negotiate routine logistics details with customers while maintaining professionalism and knowing when to escalate commercial or technical issues.
Knowledge of mining site expectations, customer access requirements, load securement, safe driving practices, and material handling preferred.
Experience with rock drills, components, parts delivery, Maximo, CRM, service coordination, or workshop documentation is a plus.

Responsibilities

Safely transport rock drills, components, exchange units, parts, tools, and related materials between customer locations, Sandvik facilities, and approved delivery points while complying with company, customer, DOT, site, and EHS requirements.
Serve as a professional customer-facing representative for the Rock Drill/Component exchange program by building trust with site contacts, maintaining strong communication, and reinforcing Sandvik’s commitment to responsiveness, uptime, and service execution.
Coordinate pickups and deliveries with customers, PSSRs, warehouse, service coordination, field service, and workshop personnel to ensure units are routed efficiently and customer commitments are met.
Collect, review, and transfer required documentation, including rock drill return/start-up forms, serial numbers, hours, site information, photos, shipping paperwork, and customer contact details to support accurate reporting, quoting, repair tracking, and invoicing.
Use strong social, listening, and negotiation skills to resolve routine site-level logistics concerns, secure required information or release approvals, and escalate commercial, technical, or customer concerns to the appropriate Sandvik representative.
Support critical and ad hoc parts deliveries in the Elko region when Rock Drill/Components exchange activity does not require full-time utilization, helping improve customer responsiveness while allowing PSSRs to remain focused on sales and opportunity development.
Maintain assigned vehicle, tools, load securement equipment, PPE, and delivery records in good working order; complete inspections, mileage logs, and required maintenance notifications timely and accurately.
Follow branch and customer site procedures for check-in, hazard awareness, load handling, mine-site access, chain of custody, and incident reporting.
Adopt a positive approach to building a sustainable Sandvik Environment, Health & Safety (EHS) culture within the workplace.
Conduct yourself in accordance with Sandvik EHS Vision to achieve Zero Harm to Our people, the environment we work in, our customers and our suppliers.
Take reasonable care for your own health and safety and ensure that your actions do not adversely affect the environment or health and safety of any other Person.
Comply with all aspects of the Sandvik Environment, Health & Safety Policy, and Any reasonable instructions, procedures or systems of work that are given in the interest of providing safe work practices in the workplace and eliminating Environmental harm.
Identify and report any unsafe work behaviors/practices, hazards, and incidents Immediately.