Roche Consultant - Molecular Lab

Roche • Indianapolis, IN

2d • Remote

About The Position

The Roche Consultant (RC) demonstrates the end-to-end value of Roche’s Molecular Diagnostics portfolio and Roche Consulting services. Working with hospitals, Integrated Delivery Networks, and reference laboratories, the RC assesses complex molecular testing operations, identifies workflow challenges, and develops practical, evidence-based recommendations to improve efficiency, quality, safety, and turnaround times. The role evaluates people, processes, instrumentation, and connected automation through customer engagement, workflow analysis, capacity modeling, and continuous improvement.

The RC supports customers from solution planning and installation readiness through post-installation optimization, translating operational data and customer priorities into sustainable improvements. The role supports molecular automation implementation before and after sales, performs Workflow Planning Events, contributes to implementation documentation, and coordinates with customers and Roche Sales, Applications, Service, IT, and Implementation teams. This is a remote, field-based position requiring more than 75% travel, including overnight travel. A company car is provided; relocation benefits are not provided.

Requirements

• Bachelor’s degree in Engineering, Business, Operations Management, Sciences, or a closely related scientific or technical discipline.
• Experience with process mapping, statistical tools, and reporting tools.
• At least 5 years of experience in Operations, Engineering, Quality, Regulatory, or equivalent, including successfully leading cross-functional teams to drive results.
• Ability to travel more than 75% of the time, including overnight travel, and reside near a major metropolitan airport.
• Analytical, customer-focused approach and a strong understanding of molecular laboratory operations.
• Ability to solve complex workflow challenges, build credibility with laboratory teams, translate technical findings into practical recommendations, and work with diverse stakeholders.
• Strong communication and interpersonal skills, with the ability to influence stakeholders.

Nice To Haves

• At least 5 years of experience in a clinical molecular laboratory involving specimen processing, nucleic acid extraction, molecular amplification and detection, and high-volume molecular testing operations.
• MLT/MLS/MB ASCP certification.
• Experience with automated molecular instrumentation and familiarity with cobas 5800/6800/8800, cobas prime, and comparable molecular platforms.
• Knowledge of connected molecular automation, CCM, pre-analytical systems, specimen routing, sample tracking, and related integration or operational considerations.
• Ability to evaluate analyzer capacity, instrument throughput, assay mix, sample prioritization, staffing, laboratory space, and turnaround-time performance.
• Experience performing workflow assessments, process mapping, laboratory design evaluations, and data-driven operational improvement; knowledge of Lean Six Sigma principles.
• Proficiency with laboratory information systems and middleware; familiarity with molecular interfaces, Roche Infinity where applicable, and data flow across connected workflows.
• Knowledge of CAP, CLIA, and The Joint Commission requirements applicable to clinical molecular laboratory operations and quality processes.
• Customer-facing experience in consulting, applications, service, or sales.
• Familiarity with Roche and competitor molecular diagnostics solutions.

Responsibilities

• Assess end-to-end molecular testing workflows, from specimen receipt and accessioning through sample preparation, nucleic acid extraction, amplification and detection, result reporting, and specimen disposition.
• Analyze testing volumes, assay mix, peak demand, staffing, shift coverage, instrument utilization, laboratory layout, bottlenecks, and turnaround times to identify opportunities for improvement.
• Use process mapping, data analysis, capacity modeling, and rapid improvement methods to develop evidence-based recommendations.
• Apply knowledge of cobas 5800/6800/8800 systems, the cobas prime pre-analytical system, and connected molecular automation, including cobas connection modules, to evaluate integrated workflow requirements.
• Identify opportunities to improve assay scheduling, STAT versus routine prioritization, sample flow, analyzer capacity, and utilization while considering quality, safety, and continuity of operations.
• Assess laboratory connectivity and data flow, including LIS, middleware, instrument interfaces, and information handoffs that affect workflow performance.
• Support molecular automation implementation through pre-sales and post-sales workflow assessments, solution planning, installation readiness, and coordination of workflow requirements and handoffs with Implementation teams.
• Perform Workflow Planning Events for cobas prime, pre-analytical, and connected automation opportunities, assessing sample flow, customer requirements, capacity, operational risks, and potential workflow showstoppers.
• Complete and contribute to customer-specific cobas prime and connected automation implementation workbooks, documenting workflow requirements, operational assumptions, configuration inputs, customer decisions, and outstanding action items.
• Partner with customers and Roche Sales, Applications, Service, IT, and Implementation teams to communicate workflow findings, support solution and configuration decisions, and transfer requirements and open issues to downstream teams.
• Present and contribute to customer primers for standalone cobas prime, pre-analytical, and connected automation accounts, explaining workflow capabilities, limitations, key decisions, and readiness expectations.
• Deliver Visioning Workshops, Lab Collaboration Modeling, and Rapid Improvement Methodologies.
• Contribute field feedback, Workflow Planning Event findings, and implementation lessons to improve molecular diagnostics automation playbooks, primers, consulting templates, and standardized processes.
• Maintain customer deliverables and project documentation.

Benefits

• Company car provided
• A discretionary annual bonus may be available based on individual and Company performance.
• Eligible for the benefits detailed at the link provided in the job posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level