Roche Consultant - Molecular Lab

Roche • Tampa, FL

3d • $98,800 - $183,400 • Remote

About The Position

The Roche Consultant (RC) demonstrates the end-to-end value of Roche’s Molecular Diagnostics portfolio and Roche Consulting services. Working with hospitals, Integrated Delivery Networks, and reference laboratories, the RC assesses complex molecular testing operations, identifies workflow challenges, and develops practical, evidence-based recommendations to improve efficiency, quality, safety, and turnaround times.

Through customer engagement, workflow analysis, capacity modeling, and continuous improvement, the RC evaluates people, processes, instrumentation, and connected automation across molecular laboratories. The role supports customers from solution planning and installation readiness through post-installation optimization, translating operational data and customer priorities into sustainable improvements.

This is a remote, field-based position. The role supports pre-sales and post-sales workflow assessments, solution planning, installation readiness, and implementation handoffs. It involves conducting Workflow Planning Events, preparing implementation workbooks and customer primers, and partnering with customers and Roche Sales, Applications, Service, IT, and Implementation teams. A company car is provided; relocation benefits are not provided.

Requirements

• Bachelor’s degree in Engineering, Business, Operations Management, Sciences, or a closely related scientific or technical discipline.
• Experience with process mapping and statistical and reporting tools.
• Five years of experience in Operations, Engineering, Quality, Regulatory, or equivalent, including experience successfully leading cross-functional teams to drive results.
• Analytical, customer-focused approach and strong understanding of molecular laboratory operations.
• Ability to solve complex workflow challenges, build credibility with laboratory teams, translate technical findings into practical recommendations, and work effectively with diverse stakeholders.
• Strong analytical, communication, and interpersonal skills, including the ability to influence stakeholders.
• Ability and willingness to travel more than 75% of the time, including overnight travel, and reside near a major metropolitan airport.

Nice To Haves

• Five or more years of experience in a clinical molecular laboratory involving specimen processing, nucleic acid extraction, molecular amplification and detection, and high-volume molecular testing operations.
• MLT/MLS/MB ASCP certification.
• Experience with automated molecular instrumentation and familiarity with cobas 5800/6800/8800, cobas prime, and comparable molecular platforms.
• Knowledge of connected molecular automation, CCM, pre-analytical systems, specimen routing, sample tracking, and related integration or operational considerations.
• Ability to evaluate analyzer capacity, instrument throughput, assay mix, sample prioritization, staffing, laboratory space, and turnaround-time performance.
• Experience performing workflow assessments, process mapping, laboratory design evaluations, and data-driven operational improvement; knowledge of Lean Six Sigma principles.
• Proficiency with laboratory information systems (LIS) and middleware; familiarity with molecular interfaces, Roche Infinity where applicable, and data flow across connected workflows.
• Knowledge of CAP, CLIA, and The Joint Commission requirements applicable to clinical molecular laboratory operations and quality processes.
• Customer-facing experience in consulting, applications, service, or sales.
• Familiarity with Roche and competitor molecular diagnostics solutions.

Responsibilities

• Assess end-to-end molecular testing workflows, from specimen receipt and accessioning through testing, result reporting, and specimen disposition.
• Analyze test volumes, assay mix, peak demand, staffing, shift coverage, instrument utilization, laboratory layout, bottlenecks, and turnaround times to identify improvement opportunities.
• Use process mapping, data analysis, capacity modeling, and rapid improvement methods to develop evidence-based recommendations.
• Evaluate integrated workflow requirements involving cobas 5800/6800/8800 systems, cobas prime, and connected molecular automation, including cobas connection modules (CCM).
• Identify opportunities to improve assay scheduling, STAT and routine prioritization, sample flow, analyzer capacity, and utilization while considering quality, safety, and operational continuity.
• Assess molecular laboratory connectivity and data flow, including LIS, middleware, instrument interfaces, and information handoffs.
• Support molecular automation implementation through pre-sales and post-sales workflow assessments, solution planning, installation readiness, and coordination of requirements and handoffs with Implementation teams.
• Conduct Workflow Planning Events for cobas prime, pre-analytical, and connected automation opportunities; assess sample flow, customer requirements, capacity, operational risks, and potential workflow showstoppers.
• Complete and contribute to customer-specific cobas prime and connected automation implementation workbooks, documenting workflow requirements, assumptions, configuration inputs, customer decisions, and open action items.
• Partner with customers and Roche Sales, Applications, Service, IT, and Implementation teams to communicate findings, support solution and configuration decisions, and transfer requirements and open issues.
• Present and contribute to customer primers for standalone cobas prime, pre-analytical, and connected automation accounts.
• Deliver Visioning Workshops, Lab Collaboration Modeling, and Rapid Improvement Methodologies.
• Contribute field feedback, Workflow Planning Event findings, and implementation lessons learned to improve automation playbooks, primers, consulting templates, and standardized processes.
• Maintain customer deliverables and project documentation.

Benefits

• Company car provided.
• Discretionary annual bonus may be available based on individual and Company performance.
• Position qualifies for company benefits detailed at the provided benefits link; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level