Robotics Application Engineer

Stäubli•Duncan, OK

About The Position

The Robotics Application Engineer supports the deployment, integration, optimization, and lifecycle support of robotic automation and Autonomous Guided Vehicle (AGV) systems at customer sites. The role combines applications engineering, technical sales support, and customer training, serving as a technical liaison among customers, system integrators, sales teams, and internal engineering resources. The position supports pre-sales activities through technical consultation, feasibility studies, simulations, equipment selection, cycle-time analysis, and solution definition. It also develops and optimizes applications, commissions AGV systems, provides onsite and remote customer support, delivers training, documents work, and collaborates on continuous improvement. The position reports to the Robotics Training and Applications Manager, NA. It is based at the Duncan, South Carolina office, with onboarding training in Duncan and travel required domestically and internationally, up to 50%.

Requirements

  • Bachelor’s or Associate degree in Engineering, Robotics, or a related field.
  • Strong robot programming and troubleshooting skills.
  • Knowledge of electrical, mechanical, and control systems.
  • Ability to read and interpret technical documentation.
  • Strong communication and customer interaction skills.
  • Must have a valid US passport and US citizenship.
  • Willingness to travel domestically and internationally as required, up to 50%.

Nice To Haves

  • Structured text programming experience, including C, C++, or Python.
  • Experience with industrial field bus systems.
  • Experience with vision systems and conveyor tracking applications.
  • Experience working with system integrators or OEMs.
  • Experience with AGV or robotic systems.

Responsibilities

  • Support pre-sales technical consultation, application feasibility studies, simulations, robot and AGV selection, cycle-time analysis, and solution definition.
  • Perform technical presentations and participate in trade show activities.
  • Propose concepts and solutions suited to the robot range, including technologies such as vision, conveyor tracking, and safety systems.
  • Develop and modify robot programs and implement solutions involving vision, tracking, and safety systems.
  • Customize applications to customer needs and ensure performance and reliability.
  • Configure, commission, and optimize AGV systems.
  • Optimize robot performance to meet cycle-time and quality targets.
  • Provide onsite programming, setup, and integration support.
  • Troubleshoot application, programming, integration, and system-performance issues, coordinating with technical resources when hardware repair or preventive or corrective maintenance is needed.
  • Provide remote technical support by phone and email, diagnose issues, guide customers, and support timely resolution.
  • Respond to customer inquiries and support requests with clear communication and high service quality.
  • Deliver customer and partner training, support understanding and proper use of systems, and contribute to training materials.
  • Document activities in CRM, prepare technical reports, and track project progress.
  • Collaborate with internal teams, provide improvement feedback, and support knowledge sharing.
  • Adhere to safety, quality, and environmental standards.
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