Robotics Application Engineer

Stäubli•Duncan, SC

1d•Onsite

About The Position

The Robotics Application Engineer supports the deployment, integration, optimization, and lifecycle support of robotic automation and Autonomous Guided Vehicle (AGV) systems at customer sites. The role combines applications engineering, technical sales support, and customer training to help ensure successful implementation and long-term customer success. It serves as a technical liaison among customers, system integrators, sales teams, and internal engineering resources. The position supports pre-sales work through technical consultation, feasibility studies, simulations, robot and AGV selection, cycle-time analysis, and solution definition. It develops and modifies robot programs, implements applications involving vision, tracking, and safety systems, customizes solutions to customer needs, commissions and optimizes AGV systems, and works to meet performance, cycle-time, quality, and reliability goals. The engineer provides on-site and remote customer support, including setup, programming, integration, troubleshooting, and training. The position also documents activities and project progress, prepares technical reports, collaborates with internal teams, shares knowledge, and adheres to safety, quality, and environmental standards. The role reports to the Robotics Training and Applications Manager, NA, and reports to the Duncan, South Carolina office. Onboarding training will be provided in Duncan, SC. Travel may be required domestically and internationally, up to 50%.

Requirements

Bachelor’s or Associate degree in Engineering, Robotics, or a related field.
Strong robot programming and troubleshooting skills.
Knowledge of electrical, mechanical, and control systems.
Ability to read and interpret technical documentation.
Strong communication and customer interaction skills.
Must have a valid US passport and US citizenship.
Willingness to travel domestically and internationally as required, up to 50%.
Ability to lift, push, pull, and carry objects, including lifting up to 40 pounds at times.
Dexterity and accuracy as needed to operate equipment.

Nice To Haves

Structured text programming experience, including C, C++, or Python.
Experience with industrial field bus systems.
Experience with vision systems and conveyor tracking applications.
Experience working with system integrators or OEMs.
Experience with AGV or robotic systems.

Responsibilities

Support the sales team during pre-sales through technical consultation, application feasibility studies, simulations, robot and AGV selection, cycle-time analysis, and solution definition.
Conduct technical presentations and feasibility analyses, and participate in trade show activities.
Propose solutions adapted to the robot range and relevant technologies, including vision, conveyor tracking, and safety systems.
Develop and modify robot programs.
Implement solutions using vision, tracking, and safety systems.
Customize applications to customer needs and ensure performance and reliability.
Configure, commission, and optimize AGV systems.
Optimize robot performance to meet cycle-time and quality targets.
Provide on-site programming, setup, and integration support.
Troubleshoot application, programming, integration, and system-performance issues, coordinating with technical resources when hardware repair or preventive or corrective maintenance is required.
Provide remote technical support by phone and email to diagnose issues, guide customers, and support timely resolution.
Respond to customer inquiries and support requests with clear communication and high service quality.
Deliver customer and partner training and ensure proper understanding and use of systems.
Support development of training materials.
Document activities in CRM, provide technical reports, and track project progress.
Collaborate with internal teams, provide feedback for improvement, and support knowledge sharing.
Adhere to safety, quality, and environmental standards.