Sales Engineer - Robotics

Telamon • Carmel, IN

7d

About The Position

Telabotics, a U.S. distributor and lean integrator of Techman AI Robots, provides end-to-end automation solutions by assessing, designing, building, and deploying customized robots. The Sales Engineer works with the VP of Sales and technical team to target clients, grow a quality pipeline, win profitable deals, and manage sales activities. The role aims to build mutually beneficial, trust-based customer relationships and meet or exceed an assigned annual revenue quota.

The position is full-time and located in Carmel, Indiana, with 30% domestic travel required for customer visits. The employer accepts concurrently gained experience. Telamon Corporation is an Equal Opportunity Employer and makes employment decisions in a nondiscriminatory manner.

Requirements

• Bachelor’s degree or equivalent in Mechanical Engineering, Industrial Operations Engineering, or a related field.
• At least 3 years of related experience.
• At least 3 years of experience providing technical or quality support to industrial customers, delivering production, quality, or engineering solutions.
• At least 3 years of experience supporting industrial sales teams in drafting LTAs.
• At least 3 years of experience reviewing product prices, market trends, and demand forecast analysis for the manufacturing industry.
• At least 3 years of experience serving as a technical and account manager for industrial clients, including visiting customers, responding to quality issues, defining methods and gauges, and organizing quality inspection processes.
• At least 3 years of experience coordinating engineering, quality, and logistics teams on the development of manufacturing processes for products.
• Ability to travel domestically 30% for customer visits.

Responsibilities

• Lead technical sales cycles, including lead generation, qualification, discovery, factory walk-throughs, solution concept development and validation, and negotiating and closing deals, onsite and remotely.
• Develop relationships with key buyers and decision-makers at new and existing clients to protect and grow the business.
• Ensure projects are delivered on time, within scope, and within budget.
• Provide technical support to customers during and after the sales process.
• Serve as the point of contact for resolving and escalating key items with clients and internally.
• Track account activity and manage opportunities to provide business visibility, collaborating with internal managers and stakeholders.
• Collaborate in marketing activities to exceed an assigned annual recurring revenue quota.
• Research robotics and automation technologies.
• Partner with internal and external peers to solve operational problems in support of Telamon and customer satisfaction.
• Follow department standards and procedures to meet or exceed global customer and industry requirements.
• Use online tools to keep the team informed about customer status.
• Consult with existing and potential clients to assess equipment needs and systems requirements.
• Draft or assist in preparing presentations and other materials explaining products and services to customers.
• Support sales teams in communicating products, services, and client needs.
• Ensure customer needs are met, including through product modifications when needed.
• Propose improved materials or products to customers and explain the benefits of changes.
• Support customers and resolve problems with installed equipment.
• Prepare product orders and schedule deliveries.
• Assist with research and development of new products.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage
• HSA with company match
• Dependent care FSA
• Life and disability coverage
• Voluntary plans
• Legal and identity protection
• Pet insurance
• Employee assistance program
• 401(k) with company match
• Annual bonus based on company performance
• Referral bonuses
• Discounts
• Phone allowance
• Travel pay, per diem, company-paid lodging, and a company vehicle for field roles, if applicable
• Flexible PTO for salaried roles
• For hourly roles, PTO starting at 15 days, including two floating holidays
• Paid holidays and floating holidays
• Parental leave
• Bereavement leave
• Hybrid and remote options
• Tuition reimbursement
• Annual professional development grants
• Online learning resources
• Leadership programs
• Internal growth opportunities
• Recognition programs
• Scholarships and educational stipends for children
• Company-paid sabbaticals
• Company outings with access to local events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level