Robotic Clinical Specialist - Irving, TX

Medtronic•Dallas, TX

1d•$128,000 - $128,000•Remote

About The Position

This position is a field-based role in Irving, TX and requires frequent travel throughout the territory. Candidates must reside within 50 miles of the assigned territory and be able to travel regularly to customer sites. A valid driver's license is required. The Surgical Robotics Utilization Team manages all aspects of system installation, start-up, customer training, account analysis, drive and optimize the robotic program. Placement of a HUGO surgical robot in the hospital requires full-time support for an account specific period to ensure successful integration into the hospital’s service lines. The utilization team members are seasoned professionals with in-depth knowledge of the healthcare value chain as well as a broad experience across multiple disciplines. They partner with all relevant hospital stakeholders to drive complex transformational changes, implement innovative growth strategies, streamline patient-focused care pathways and optimize operations.

Requirements

Bachelor’s Degree with 2 years of clinical, sales or related experience OR Advanced Degree with 0 years of related experience
Valid driver's license

Nice To Haves

Knowledge and experience of operating rooms and surgery procedures.
Demonstrated ability to operate from idea generation and strategy development through detailed implementation and results in delivery.
Understanding the impact of quality and regulatory requirements.
Strong and demonstrable project management skills.
Ability to integrate a customer team and coach it to continuously improve its performance.
Experience in change management with the ability to standardize process optimization and change management activities into a reproducible package that could be deployed in different places by different people.
Strong analytical, excellent interpersonal and research skills.
Familiarity with hospital workflows and the ability to navigate complex healthcare environments.
Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders.
Proven track record of successfully managing multiple projects simultaneously.
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Responsibilities

Meet with the robotic program stakeholders and develop program goals and metrics for HUGO™ RAS-system.
Conduct regular program review meetings to remain on-track
Develop a surgeon training plan, coordinate attendance at Medtronic’s off-site training and arrange for proctored cases post-training as needed
Develop a training plan to support staff to include attendance at a Medtronic off-site training class and support staff through their learning curve
Support the technology adoption by attending to cases during a surgeon and staff member’s learning sessions
Utilize change management techniques to engage clinical stakeholders and attain buy-in
Coach hospitals’ staff to promote skill transfer and achieve self-sufficiency in operational excellence
Cooperate with Medtronic field service engineer (FSE) and the hospital staff to prepare the operating room to host the HUGO™ RAS-system.
Track milestones to demonstrate the value delivered for the pilot site