Robotic Clinical Specialist - Temple, TX
About The Position
This position is a field-based role in Temple, TX and requires frequent travel throughout the territory. Candidates must reside within 50 miles of the assigned territory and be able to travel regularly to customer sites. A valid driver's license is required. The Surgical Robotics Utilization Team manages all aspects of system installation, start-up, customer training, account analysis, drive and optimize the robotic program. Placement of a HUGO surgical robot in the hospital requires full-time support for an account specific period to ensure successful integration into the hospital’s service lines. The utilization team members are seasoned professionals with in-depth knowledge of the healthcare value chain as well as a broad experience across multiple disciplines. They partner with all relevant hospital stakeholders to drive complex transformational changes, implement innovative growth strategies, streamline patient-focused care pathways and optimize operations. This is a fully remote role. It will be required to travel thought the country >75%.
Requirements
- Bachelor’s Degree with 2 years of clinical, sales or related experience OR Advanced Degree with 0 years of related experience
- A valid driver's license is required.
- Candidates must reside within 50 miles of the assigned territory and be able to travel regularly to customer sites.
Nice To Haves
- Knowledge and experience of operating rooms and surgery procedures.
- Demonstrated ability to operate from idea generation and strategy development through detailed implementation and results in delivery.
- Understanding the impact of quality and regulatory requirements.
- Strong and demonstrable project management skills.
- Ability to integrate a customer team and coach it to continuously improve its performance.
- Experience in change management with the ability to standardize process optimization and change management activities into a reproducible package that could be deployed in different places by different people.
- Strong analytical, excellent interpersonal and research skills.
- Familiarity with hospital workflows and the ability to navigate complex healthcare environments.
- Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders.
- Proven track record of successfully managing multiple projects simultaneously.
- For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Responsibilities
- Meet with the robotic program stakeholders and develop program goals and metrics for HUGO™ RAS-system. Conduct regular program review meetings to remain on-track
- Develop a surgeon training plan, coordinate attendance at Medtronic’s off-site training and arrange for proctored cases post-training as needed
- Develop a training plan to support staff to include attendance at a Medtronic off-site training class and support staff through their learning curve
- Support the technology adoption by attending to cases during a surgeon and staff member’s learning sessions
- Utilize change management techniques to engage clinical stakeholders and attain buy-in
- Coach hospitals’ staff to promote skill transfer and achieve self-sufficiency in operational excellence
- Cooperate with Medtronic field service engineer (FSE) and the hospital staff to prepare the operating room to host the HUGO™ RAS-system.
- Track milestones to demonstrate the value delivered for the pilot site
Benefits
- Competitive Salary
- flexible Benefits Package
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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What This Job Offers
Job Type
Full-time
Career Level
Principal
