Roadway Facilities Manager

Harris County Toll Road Authority • Houston, TX

9d

About The Position

The Roadway Facilities Manager oversees staff and contractors responsible for routine maintenance of the Harris County Toll Road Authority (HCTRA) system. The manager ensures maintenance operations meet established standards, safety requirements, and operational objectives; monitors work, personnel, work sites, and equipment; identifies deficiencies; and implements corrective actions to improve performance, efficiency, and service delivery. The role plans staffing and resources, coordinates maintenance priorities, and oversees maintenance yards to ensure equipment, materials, and supplies are ready for ongoing operations. It also coordinates preparedness and response for inclement weather to support operational continuity and timely deployment of personnel and resources.

The position provides leadership and personnel management, including setting expectations, training and coaching staff, conducting evaluations, and developing employees. It directs contractor and vendor performance, manages schedules and employee hours, and oversees contract compliance so work is completed safely, on schedule, and within budget. The manager works with upper management and other departments to communicate and implement policies, procedures, and contract changes. This is an essential personnel position; emergency or disaster situations may require working before, during, or after the event, staying beyond regular hours, or working extra shifts.

Requirements

• High school diploma or G.E.D. equivalent from an accredited institution.
• Five years of progressively responsible experience in roadway maintenance, facility maintenance, construction, construction inspection, or a related field.
• At least two years of supervisory or management experience overseeing personnel.
• Valid Class C Texas Driver License.
• Ability to manage, train, mentor, and evaluate employees.
• Ability to establish performance expectations, promote accountability, and support continuous improvement.
• Strong ability to prioritize maintenance activities, coordinate staff, and manage projects and resources.
• Knowledge of roadway facility maintenance activities, equipment, safety practices, and contract requirements.
• Ability to assess operational issues, evaluate alternatives, and implement appropriate solutions.
• Ability to communicate effectively verbally and in writing and collaborate with employees, contractors, and management.
• Proficiency in Microsoft Office.

Responsibilities

• Review and prioritize pending work tickets and coordinate staff and contractors on work scope, budgets, schedules, operational issues, and facility-related events.
• Oversee maintenance operations across assigned toll road facilities and evaluate work progress and the readiness of personnel, equipment, and resources.
• Direct and develop assigned staff and oversee contractor and vendor performance in routine facility maintenance.
• Establish performance expectations, provide training and ongoing coaching, conduct performance evaluations, and implement employee development strategies.
• Oversee maintenance yard condition, organization, and readiness, ensuring appropriate equipment, materials, and supplies are available.
• Manage staffing schedules and employee work hours, coordinate contractor resources, and oversee contract compliance.
• Ensure maintenance activities and projects are completed safely, efficiently, on schedule, and within established budgets.
• Coordinate with upper management and other departments to communicate and implement policies, procedures, and contract changes.
• Direct inclement weather preparedness and response to ensure staff readiness, effective resource deployment, and continuity of toll road operations.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED