Roadside Service Technician, Battery
About The Position
As a Roadside Battery Technician for AAA Oregon/Idaho, you'll operate a AAA-owned service truck throughout the Portland metro area, responding to roadside assistance requests from AAA members. Your job is to provide exceptional service while helping members safely and efficiently resolve their roadside issues. Whether performing tire changes, fuel delivery, battery service, or minor mechanical repairs, you will be responsible for creating a safe environment for yourself, your teammates, and the members you serve. Our focus is to keep members "On the Go" while ensuring every service call is completed thoroughly with professionalism, sound judgment, and a commitment to safety. AAA is a not-for-profit, service-based organization. Roadside assistance is one of the primary reasons members join and remain with AAA. As a roadside hero, you play a critical role in our success. Your sense of urgency, technical skills, commitment to safe work practices, and desire to help others build trust and create positive experiences for members every day.
Requirements
- 2+ years of driving experience with an excellent driving record required.
- Valid driver's license required. Position does not require a CDL.
- Successful completion of a criminal background screening, DMV background screening, employment verification, and pre-employment drug screen (including cannabis) required.
- Roadside Battery Technicians must be 18 years of age or older.
- 2+ years of customer service experience required.
- Ability to balance, bend, kneel, and lift up to 75 pounds.
- Self-motivated with a strong sense of urgency and a desire to help others.
- Ability to problem solve and remain calm, professional, and safety-focused under pressure.
Nice To Haves
- Automotive repair or technology experience preferred.
- Tow experience preferred.
- English/Spanish bilingual skills a plus but not required (additional pay for bilingual skills).
Responsibilities
- Operate a AAA-owned service truck throughout the Portland metro area, responding to roadside assistance requests from AAA members.
- Provide exceptional service while helping members safely and efficiently resolve their roadside issues.
- Perform tire changes, fuel delivery, battery service, or minor mechanical repairs.
- Create a safe environment for yourself, your teammates, and the members you serve.
- Keep members "On the Go" while ensuring every service call is completed thoroughly with professionalism, sound judgment, and a commitment to safety.
Benefits
- Generous employee and family health and dental insurance (75% employer paid!)
- Up to 9% 401(k) employer contribution
- Life and disability insurance
- Free AAA membership
- Professional advancement opportunities
- Additional pay for bilingual skills
- Quarterly safety and other incentive opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
