Road Diesel Mechanic Technician

Monroe Tractor • Albany, NY

1d • $20 - $40

About The Position

Monroe Tractor is a family-owned construction and agricultural equipment dealer with more than 75 years of experience and 18 locations across the northeastern United States. The Road Diesel Mechanic Technician provides professional, safe, and efficient technical support for a branch, performing equipment maintenance and diesel engine repairs ranging from routine work to complex repairs. The role includes customer service, following safety and manufacturer procedures, completing repair documentation, participating in assigned training, and maintaining an organized workspace.

Requirements

• Prior experience in heavy construction equipment or agricultural equipment is preferred.
• Able to work independently and collaboratively with a team.
• Excellent customer service skills and ability to build relationships.
• Clear and concise communication skills.
• Strong sense of urgency and focus on time.
• Computer skills.
• Valid driver's license and clean driving record.
• Ability to independently lift between 50 and 75 pounds.

Nice To Haves

• Prior experience in heavy construction equipment or agricultural equipment.

Responsibilities

• Provide technical service to equipment.
• Read job orders.
• Observe and listen to equipment in operation to diagnose malfunctions and carry out work procedures effectively.
• Follow checklists to ensure all critical parts are examined.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust them as needed.
• Test-drive vehicles to ensure they run smoothly.
• Tag warranty parts and return them to the warranty clerk.
• Attend training classes and monitor factory technical bulletins.
• Develop and maintain positive relationships with customers to improve customer satisfaction.
• Complete service and repairs assigned by the supervisor.
• Complete work according to applicable safety requirements and published procedures.
• Participate in and make effective use of technical training assigned by management.
• Maintain an organized and clean designated workspace.
• Ensure guest vehicles are returned as clean as they were before servicing.
• Show courtesy to guests, visitors, and dealership personnel.
• Make every effort to achieve production objectives set by management.
• Follow manufacturer policies and procedures for labor operations, time, repair-order documentation, and torque specifications when performing warranty repairs.
• Perform other duties as outlined by the Service Supervisor or management.

Benefits

• Annual tool and shoe allowance.
• Uniforms provided.
• Discounts on products and services.
• Continued education and manufacturer hands-on and web-based training.
• Medical, dental, and vision insurance.
• Health Savings Account with employer and employee contributions.
• Accident and disease insurance.
• 401(k) plan with match.
• Paid time off policy.
• Short- and long-term disability insurance.
• Annual reviews.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed