RN-Urgent Care

Group Health Cooperative of South Central Wisconsin • Madison, WI

19h

About The Position

The Registered Nurse (RN) – Urgent Care provides patient education and telephone triage through the Nurse Advice Center, and provides RN assistance to patients and Urgent Care staff in the clinic. The nurse assesses patient needs, fulfills team patient-care needs, serves as a resource to patient-care staff, and participates in departmental support functions. The RN may be assigned to a charge nurse rotation, providing leadership and guidance to Urgent Care staff. The role is regularly exposed to blood-borne pathogens, diseases, and cleaning and sterilization solutions.

The incumbent works under the general supervision of the Clinic Manager and receives direction, guidance, and supervision from the Urgent Care Supervisor. Practitioner staff may delegate activities within the RN's scope of practice. The incumbent is expected to follow organizational and departmental policies, complete assignments in a timely manner, maintain high-quality work, and represent the organization positively while promoting its mission, vision, and values.

GHC-SCW describes itself as a collaborative, community-involved, innovative, quality-driven, and inclusive cooperative. It is committed to a caring and compassionate environment in which differences are valued and employees, members, and patients feel welcome and respected. The organization is an equal opportunity employer.

Requirements

• Valid Wisconsin license to practice as a Registered Nurse.
• Valid Wisconsin driver's license or ability to travel to various work sites; the employee is expected to provide personal transportation.
• Possession of or eligibility for a valid Healthcare Provider CPR/AED certificate; certification must be obtained within four months of employment.
• Knowledge of scientific nursing principles, methods, and techniques to support quality decision-making.
• Maintain current knowledge of nursing trends, techniques, and certifications, and participate in pertinent continuing education courses.
• Ability to perform clinical skills that may include IV therapy, injections, and wound care, and to assist with procedures performed in clinic.
• Ability to educate patients and families about disease, care, treatments, and follow-up.
• Excellent verbal and written communication and listening skills in person, by phone, and online through MyChart.
• Ability to recognize and identify symptoms and problems, with strong nursing assessment skills.
• Ability to be resourceful and flexible in emergency situations and prioritize changing patient conditions.
• Knowledge of interviewing practices and techniques for gathering information.
• Ability to maintain quality, safety, and infection-control standards.
• Excellent customer-service and interpersonal skills, cultural sensitivity, and ability to work with a diverse patient population.
• Strong leadership skills, ability to provide individual and small-group problem-solving and guidance, and ability to delegate tasks.
• Knowledge of or ability to learn computer applications, including MS Office, electronic medical record systems, and scheduling applications.
• Type at least 30 words per minute with minimal errors.
• Knowledge of medical records and appropriate documentation requirements.
• Basic understanding of or ability to learn reimbursement and insurance practices for medical care.
• Ability to maintain good working relationships with patients and staff, protect patient confidentiality, and follow HIPAA requirements.
• Ability to work as a team member and maintain good organization in delivering clinical care.
• Ability to remain calm and resourceful in emergency situations and maintain a professional demeanor.
• Ability to climb, stoop, kneel, and crouch; bend, reach, lift, pull, push, and/or carry up to 10 pounds regularly and up to 50 pounds occasionally; and stand and/or sit for prolonged periods.
• Ability to continuously stand and transport, with occasional sitting.
• Ability to speak clearly, hear conversation, and see with corrected near and far vision, including color vision and depth perception, on a frequent basis.

Nice To Haves

• Experience with EpicCare EMR is desirable.

Responsibilities

• Provide patient education and telephone triage through the Nurse Advice Center.
• Provide RN assistance to patients and Urgent Care staff in the clinic.
• Assess patient needs and fulfill team patient-care needs.
• Serve as a resource to team patient-care staff.
• Participate in departmental support functions.
• May serve in a charge nurse rotation, providing leadership and guidance to Urgent Care staff.
• Assist with clinic procedures and perform clinical skills within the RN scope of practice.
• Follow organizational and departmental policies, complete assignments in a timely manner, and promote the organization's mission, vision, and values.

Benefits

• $5,000 incentive for joining GHC-SCW; referral amounts are prorated based on FTE.
• Competitive pay.
• Exceptional benefits (specific benefits are not listed).
• Free parking at all locations.
• Training and resources.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed