RN Unit Superviosr, OR/PACU - Full-Time

Mercyhealth Wisconsin and Illinois•Freeport, IL

1d•$87,370 - $139,792

About The Position

The RN Unit Supervisor oversees the daily operations of the Operating Room and Recovery Room, ensuring high-quality patient care, safety, regulatory compliance, and positive patient experiences. The role partners with clinical leadership on staffing, scheduling, staff development, performance improvement, physician relationships, and budget goals, while fostering accountability, professional growth, and service excellence. The supervisor supports staff selection, evaluation, orientation, education, competency assessment, and acuity-based scheduling. The role promotes alignment with unit goals, supports patient satisfaction initiatives, process improvement, accreditation standards, and organizational change, and participates in hospital and department committees. The supervisor mentors staff, models professional accountability, coaches employees in service standards and service recovery, and supports the professional nurse continuum and clinical ladder for RNs. This position is scheduled for 40 hours per week in four 10-hour shifts, Monday through Friday, with a day shift from 6:00 a.m. to 4:30 p.m. The role works under general supervision and regularly supervises and manages others. A BSN is preferred. An RN license in the state of practice is required, along with approved CPR certification within 90 days; other certifications may be required depending on the unit.

Requirements

Graduate of an accredited nursing program.
Licensed as an RN in the state of practice.
Approved CPR certification required within 90 days.
Strong problem-solving abilities in complex situations.
Strong leadership, critical-thinking, team-building, and operational-management skills.
Outstanding relationship-building skills, including strong physician relationship skills.
Commitment to patient-focused, high-quality, safe care and customer service.
Ability to communicate effectively and persuasively with individuals and groups.
Ability to develop and mentor staff and colleagues.
Ability to demonstrate professional accountability and lead by example.

Nice To Haves

Bachelor of Science in Nursing (BSN).
Additional certifications may be required according to unit requirements, including ACLS, PALS, PEARS, or NRP.
Color-blind test may be required per department guidelines.

Responsibilities

Oversee daily operations of the Operating Room and Recovery Room, supporting high-quality patient care, safety, regulatory compliance, and patient experience.
Support staff selection, evaluation, orientation, education and development, competency evaluation, and scheduling based on patient acuity.
Partner with the Manager/Clinical Leader to ensure staff knowledge, skills, and behaviors align with unit goals.
Work within budget and productivity targets to meet organizational objectives.
Support patient satisfaction action plans and targets, including Press Ganey and HCAHPS.
Support operational, quality, and organizational-change improvement initiatives.
Maintain knowledge of applicable accreditation and certification requirements and standards.
Communicate effectively and persuasively with individuals and groups, using compassion, creativity, and consistent visibility.
Participate in hospital and department committees and unit performance-improvement activities, which may include shared governance.
Develop and mentor staff and colleagues; model professional behavior and accountability and hold others accountable.
Serve as a role model and coach for Critical Moments of Service Standards and service recovery.
Use critical thinking to address patient safety and experience concerns and escalate appropriately through the chain of command.
Support the professional nurse continuum and the nursing clinical ladder for RNs (CARE).