RN Supervisor | Nursing Operations

Logan Health•Kalispell, MT

3d•Onsite

About The Position

Logan Health Medical Center is seeking an experienced Registered Nurse to serve as a Nursing Operations Supervisor. This highly visible, hospital-wide leadership position oversees patient care and administrative activities and serves as a clinical and operational resource for staff. The supervisor serves as the on-site administrator, making time-sensitive administrative decisions and notifying the Administrator on Call when appropriate. The role coordinates staffing, bed management, patient flow, and responses to issues affecting patient care and hospital operations, while continually evaluating care quality, clinical decision-making, productivity, staffing, and educational needs. The supervisor oversees inpatient care delivery and operational flow across the hospital, maintaining a house-wide perspective and making decisions based on the needs of all units. The role provides daily oversight of staff and patient care; coordinates admissions, staffing resources, and high-census responses; responds to on-site emergencies; investigates occurrences and complaints; supports staff through coaching, mentoring, and performance feedback; and collaborates with unit leaders and other departments. The position also supports professional nursing practice, policy compliance, patient and visitor service recovery, and documentation and communication of unusual events. This is a full-time position scheduled for 36 hours per week on 12-hour night shifts. Logan Health operates 24 hours a day, seven days a week, and schedules may be adjusted to meet position and organizational needs. Offers are contingent on pre-employment screening, including criminal background, reference, drug, health and immunization, and physical demand screenings.

Requirements

Current Montana RN license or a multistate compact license authorizing practice in Montana.
At least five years of recent acute-care inpatient nursing experience.
At least one year of leadership experience; Lead, Charge, or Shift Unit Supervisor experience qualifies.
RQI Provider (BLS) certification within seven days of hire or transfer, or before independent patient care, whichever occurs first.
ALS (ACLS) certification within six months of hire or transfer.
PALS certification within six months of hire or transfer.
Medical and clinical knowledge and technical skills appropriate to the respective departments or units.
Ability to mentor, coach, support, and assist staff proactively and follow through on opportunities.
Ability to set high standards and promote high-quality outcomes.
Integrity, kindness, and empathy.
Strong organizational, detail-oriented, critical-thinking, and prioritization skills, with the ability to work both independently and as part of a team.
Commitment to teamwork and maintaining confidentiality as needed.
Excellent verbal and written communication skills, including the ability to communicate effectively with varied audiences.
Excellent interpersonal skills and the ability to handle sensitive and confidential situations with tact, professionalism, and diplomacy.
Computer skills, including working knowledge of Microsoft Office Suite and ability to learn other software.

Nice To Haves

BSN degree.
Critical care or ICU experience.
Prior experience as a charge nurse, unit supervisor, or clinical lead.

Responsibilities

Serve as the on-site administrator and make time-sensitive administrative decisions, communicating with the Administrative Team and Administrator On Call as appropriate.
Oversee patient care, administrative activities, and care delivery for inpatient units while maintaining a hospital-wide perspective.
Coordinate scheduled, direct, and emergency admissions to place patients appropriately, maximize capacity, and support patient flow and satisfaction.
Assess staffing resources in light of census, acuity, absences, and staff skills; call in, redeploy, reassign, or downsize staff to meet care needs.
Provide daily oversight of staff and patient care and coordinate care in accordance with hospital and nursing policies and procedures.
Collaborate with unit leaders, staff, and support departments to promote efficient shift operations and coordinate responses to high census.
Respond to on-site emergencies, including Code Blue, Stroke, and Rapid Response events, and serve as a clinical resource.
Coordinate care for employees and visitors who become ill or injured outside business hours and attend post-fall huddles to identify improvement opportunities.
Investigate patient and visitor occurrences or complaints, assess clinical impact, provide service recovery, and inform Risk Management or the patient advocate as appropriate.
Provide staff counseling, mentoring, coaching, orientation, feedback, and development opportunities; conduct annual appraisals and participate in hiring, corrective action, termination decisions, and investigations as requested.
Develop, revise, and ensure compliance with hospital and departmental policies, procedures, standards of care, and professional practice requirements.
Support professional nursing practice and unit-based council work in partnership with unit leadership.
Communicate and document unusual shift events, including teamwork, accidents, injuries, safety concerns, care deviations, staffing abnormalities, and policy variances.
Maintain regular and consistent attendance as scheduled.