RN Supervisor

Cohere Health

13d • $85,000 - $95,000 • Remote

About The Position

Cohere Health’s Service Operations team supports healthcare partners throughout their use of the platform. The RN Supervisor, Clinical Operations coaches, mentors, evaluates, and develops the RN Reviewer team, using established operational tools to ensure staff meet or exceed leadership-established performance metrics and quality standards.

The RN Supervisor provides daily operational guidance to RN Reviewers, plans and oversees daily activities, and helps the team meet operational objectives. The role works closely with Cohere’s leadership team and reports to the Director/Manager of Clinical Operations. It also offers the opportunity to contribute to the organization and its partners as the company grows.

This is a fully remote role with about 5% travel. The salary range is $85,000 to $95,000 annually, with compensation decisions based on factors including qualifications, experience, skills, and internal alignment.

Requirements

• Registered Nurse with an active, unencumbered license to practice.
• 2–3 years of supervisory or management experience.
• Knowledge of NCQA/CMS requirements.
• Experience using MCG, CMS NCDs/LCDs, and clinical criteria guidelines.
• Prior Authorization or Utilization Management experience.
• Excellent computer skills and familiarity with a Mac.
• Experience supervising and training in a remote work environment.

Responsibilities

• Oversee the RN Reviewer team, including one RN Team Lead.
• Establish a daily plan and communicate it to staff.
• Manage the daily timeliness report and ensure cases meet expected turnaround times.
• Monitor nurse productivity reports daily, provide feedback, and manage performance for consistency.
• Lead weekly team meetings.
• Gather process-efficiency ideas from the team and work with stakeholders to recommend and lead improvements to nurse efficiency.
• Meet individually with direct reports every two weeks to build working relationships and provide positive and constructive performance feedback.
• Work with RN Reviewer Leads to track hourly nurse productivity and keep the Director/Manager informed of results as needed.
• Train and develop new RNs joining the team.
• Oversee daily newsletter publication.
• Assist with other projects as needed.

Benefits

• Medical, dental, vision, life, and disability insurance.
• Employee Assistance Program.
• 401(k) retirement plan with company match.
• Flexible spending and health savings account.
• Flex Time Off and company holidays.
• Up to 14 weeks of paid parental leave.
• Pet insurance.
• Bonus as part of the total benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed