RN Patient Navigator FT Days

Baylor Scott & White Health•Irving, TX

About The Position

As a Patient Navigator RN, you coordinate patient care by assessing patient needs and helping the medical team plan, implement, and evaluate healthcare. You work both autonomously and collaboratively, and serve as an advocate, teacher, and coordinator for patients. The role includes helping patients and families navigate the healthcare system and hospital, coordinating diagnostic testing and follow-up, maintaining nursing records and patient database information, and contributing to service-improvement activities.

Requirements

  • Bachelor’s degree.
  • At least 3 years of relevant experience.
  • Registered Licensed Nurse.
  • Have Basic Life Support (BLS) certification or be willing to obtain it within the first 30 days.
  • Skills in guidance, decision-making, and delegating tasks.
  • Understanding of care coordination, resource allocation, and utilization management.
  • Proficiency in patient care management and patient assessments.
  • Excellent communication skills with doctors, nurses, patients, families, and community representatives.
  • Ability to maintain patient confidentiality in accordance with relevant policies and regulations.
  • Ability to adapt to changes and crisis situations calmly.

Responsibilities

  • Evaluate patients’ health based on doctors’ orders and develop healthcare plans.
  • Schedule outpatient diagnostic tests and stay in communication with the healthcare team.
  • Visit doctors regularly and support communication between patients and medical offices.
  • Collaborate with healthcare professionals to support optimal patient care.
  • Conduct patient follow-ups every three months and at one year.
  • Maintain current, comprehensive nursing records and update patient information in the Patient Navigator database.
  • Attend case conferences and participate in community service events.
  • Collaborate on improvement projects to enhance services for patients, families, and the healthcare system.
  • Welcome patients and families and provide facility details, directions, and general information.
  • Guide patients and families through the hospital, including to hard-to-find locations.
  • Help patients access community resources and track, evaluate, and document progress in accordance with care plans.

Benefits

  • Immediate eligibility for health and welfare benefits.
  • 401(k) savings plan with dollar-for-dollar match up to 5%.
  • Tuition reimbursement.
  • PTO accrual beginning Day 1.
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