Supervisor - RN Operations Coordinator - Acute Medical Stepdown Unit - OMC, Jeff Hwy - Full Time - Nights

Ochsner Clinic Foundation•New Orleans, LA

4d•Onsite

About The Position

The RN Operations Coordinator acts as a supervisor and provides care at the point of care to individuals and cohorts of patients within a unit. The role evaluates nursing interventions by coordinating, delegating, and supervising care provided by licensed nurses, registered nurses, and patient care technicians. It serves as a resource to staff for patient care assessment, planning, and evaluation, and facilitates problem resolution in collaboration with unit leadership and other supervisory staff. In collaboration with those leaders, the coordinator identifies staff strengths and weaknesses and evaluates the performance of team members within their span of control. The position supports daily clinical operations and coordinated patient care on an acute medical stepdown unit. It oversees staff and clinical resources, promotes evidence-based nursing practice, and supports patient quality, safety, and experience processes. The role also requires compliance with applicable laws, accreditation standards, regulatory requirements, and the employer’s Compliance & Privacy Program and Standards of Conduct. The job description states that duties may be added or amended and that the listed duties are not exhaustive.

Requirements

Graduate of an accredited school of nursing.
A Bachelor of Science in Nursing (BSN) is required for all Ochsner Magnet Facilities.
At least 1 year of relevant registered nurse experience, or 2 years of experience as an LPN in an acute care setting.
Current registered nurse (RN) license in the state of practice.
Basic Life Support (BLS) certification from the American Heart Association.
Problem-solving skills and the ability to assess patients’ medical needs and identify solutions that support their health and wellbeing.
Ability to work independently and be self-directed.
Proficiency in operational success indicators, including unit productivity, expense management, regulatory requirements, and quality indicators.
Proficiency with computers, software, and web-based applications.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to varying audiences.
Strong organizational and time-management skills, including managing priorities and projects involving multiple constituencies and working through interruptions and changing priorities.
Ability to work in stressful situations while remaining objective and professional.
Ability to meet the physical demands of Medium Work: exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly to move objects.
Ability to work in a patient-care environment with routine exposure to blood, body fluids, tissue, communicable diseases, and possible exposure to hazardous medications or waste.

Nice To Haves

Bachelor’s degree in nursing.
At least 2 years of relevant registered nurse experience.

Responsibilities

Administers medications, starts IVs, and discharges patients in coordination with the healthcare team.
Organizes, plans, supervises, and provides coordinated patient care within the unit.
Supervises, develops, and evaluates assigned departmental staff nurses and technicians.
Promotes the adoption of nursing protocols and clinical practice guidelines to support evidence-based practice.
Manages conflict on assigned shifts and collaborates with other supervisors and unit leadership when further action is needed.
Collaborates with patient quality, safety, and experience leadership and promotes related processes.
Supports daily clinical operations by ensuring effective scheduling and staffing and the availability of appropriate clinical supplies and resources.
Adapts behavior and communication to the specific patient population, respecting privacy and adapting introductions, explanations, permissions, and communication style.
Remains knowledgeable about applicable laws, accreditation standards, and regulatory requirements and ensures compliance.
Reports known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.
Performs other related duties as assigned.