RN Nurse Manager

GREATER NEW BEDFORD COMMUNITY HEALTH CENTER•New Bedford, MA

1d•$92,071 - $142,386•Onsite

About The Position

The Nurse Manager coordinates the day-to-day functioning of assigned practices. The role uses strong organizational and interpersonal skills to organize, develop, plan, and implement Health Center and department policies, procedures, goals, and objectives that support quality patient care and efficient, safe operations. The Nurse Manager is a clinically competent Registered Nurse with the management and collaboration skills needed to address issues as they arise. The position supervises and guides clinical staff, coordinates departmental activities, supports communication between staff and management, and collaborates with clinical leadership to promote efficient operations and high-quality patient care. The Nurse Manager manages budgets, staffing schedules, payroll and vacation approvals, staff performance and development, orientation, and competency training. The role also oversees immunization and stock medication inventory. When departmental needs require, the Nurse Manager may perform duties of a Registered Nurse, including patient assessment, emergency response, documentation, patient education, advocacy, administering treatments and immunizations, diagnostic testing, assisting with procedures, triage, and refill processing.

Requirements

Graduate of an accredited School of Nursing.
Minimum of three years of experience in a supervisory or team lead nursing role.
Current Registered Nursing license to practice in Massachusetts.
Experience working with electronic health records.
Life Support Certification.
Ability to tactfully communicate with internal staff when assigning work, coaching, counseling, and performing other assigned duties.
Positive attitude and ability to lead by example.
Resourcefulness and ability to work with other management team members.
Ability to build trust by following through on commitments, acting honestly, and keeping the Health Center and patient care central to decisions.
Critical-thinking and analytical skills to analyze data, identify meaningful information, and resolve problems.
Ability to work with, develop, and motivate multidisciplinary teams.
Strong orientation to patient care in accordance with the Health Center’s values.
Ability to handle highly sensitive and confidential information with appropriate discretion.

Nice To Haves

Bachelor’s degree is strongly preferred.
Bilingual ability is preferred.
Working knowledge of Microsoft Office is preferred.

Responsibilities

Provide direct and indirect supervision and guidance to clinical staff, including LPNs, RNs, Medical Assistants, Unit Secretaries, and Community Health Workers; coordinate, direct, and evaluate assigned department activities.
Facilitate two-way communication between clinical staff and management.
Collaborate with the Chief Clinical Operations Officer and Medical Directors to support efficient department operations and high-quality patient care.
Meet budget commitments for materials, supplies, and staffing by controlling expenses and overtime and identifying alternatives to achieve budget objectives.
Interpret Health Center policies, procedures, rules, and regulations for assigned staff.
Conduct performance evaluations and support staff career development and mentoring; use mistakes as learning opportunities and apply disciplinary action when needed.
Create and maintain staff schedules, address coverage gaps and unexpected absences, and use staff capabilities effectively to support patient care.
Review and edit staff timesheets and approve bi-weekly payroll and vacation requests.
Assess staff clinical skills through direct observation and annual training oversight; facilitate new-hire orientation and ensure annual competencies are completed.
Organize orientation for new nursing, medical unit secretary, Community Health Worker, and Medical Assistant personnel; respond to facility acuity and activity by assisting peers, patients, and staff as needed.
Monitor and order immunizations and stock medications, check expiration dates consistently, and dispose of expired items according to facility procedures.
As department needs dictate, perform Registered Nurse duties, including obtaining nursing histories, assessing patient and family needs, responding to emergencies, implementing interventions, documenting and reporting patient data, prioritizing care, coordinating patient education, and providing counseling.
Serve as a patient advocate and protect patients’ rights related to care, knowledge, and privacy.
Administer immunizations and treatments and perform provider-ordered diagnostic tests, including EKGs, Holter monitoring, hearing and vision tests, and CLIA-waived testing.
Document ordered tests in the electronic health record, prepare results for provider review, notify patients of results as directed, complete required follow-up and encounter documentation, and assist providers with procedures as directed.
Triage patient phone calls, assess urgency and need for immediate medical care, and process refills according to facility protocol.