Fay RN House Supervisor

DCH Health System•Fayette, AL

About The Position

The RN House Supervisor is responsible for supervising and coordinating facility activities during assigned hours when Unit or Department Managers are absent. The role allocates hospital nursing resources to meet patient-care needs, reassigns staff as necessary, and provides supervision and management of nursing staff for the assigned shift. The supervisor maintains close communication with Unit or Department Managers and the Administrative Person on call as needed. The role also provides and directs nursing care, supports consistent application of policies and procedures, and serves as a clinical resource to staff and Nursing Department Leaders. It includes frontline operational and personnel management responsibilities, emergency response coordination, complaint resolution, quality assurance and performance improvement support, and accountability for departmental goals and organizational standards. The position requires use of electronic mail, time and attendance software, learning management software, and the intranet.

Requirements

  • Current Alabama RN licensure.
  • BCLS, ACLS, and PALS certifications; if not current, certifications must be obtained within 90 days of hire.
  • At least two years of nursing experience.
  • Competence in patient-care management, leadership, and computer skills needed to support programs used by the department.
  • Excellent communication skills and demonstrated ability to work well with and direct a team.
  • Ability to read, write legibly, speak, and comprehend English.

Nice To Haves

  • BSN degree preferred.

Responsibilities

  • Allocate nursing resources efficiently and appropriately to meet patient-care needs and resource allocation guidelines.
  • Maintain central staffing records and daily staffing sheets for hospital nursing units.
  • Reassign staff, call in additional staff, or cancel staff as appropriate, and accurately document all staffing changes.
  • Use the nursing process to direct and provide all levels of nursing care.
  • Serve as the facility-wide contact for after-hours retrieval of supplies.
  • Follow, assist with revision of, and implement policies and procedures; serve as a clinical resource to staff and Nursing Department Leaders to ensure practice is consistent with policies.
  • Complete annual performance evaluations of nursing staff on the assigned shift.
  • Support performance improvement activities by identifying quality issues, serving on PI teams as warranted, assisting with PI measures, and implementing changes to improve performance.
  • Support management decisions and organizational goals, remain accountable, and hold staff accountable during assigned hours.
  • Maintain close communication with Unit or Department Managers and/or the Inpatient Director regarding personnel matters.
  • Take appropriate corrective action when necessary and accurately document such actions.
  • Follow up on patient and customer complaints, resolve issues according to Team Works principles and behavioral standards, document events, and notify Department Managers and/or the Administrative Person on call as appropriate.
  • Serve as the facility's initial contact for emergency codes, including severe weather alerts, disaster codes, and medical emergencies.
  • Notify law enforcement and other agencies as appropriate.
  • Maintain accurate records, including complete Quality Assurance reports.
  • Respond to Code Blues and other emergency codes within the facility.
  • Interview, select, hire, and retain employees.
  • Ensure employee orientation and training.
  • Manage employee performance and execute progressive discipline.
  • Manage frontline operations in the area of accountability to meet or exceed departmental goals, the 5 Keys of Excellence, and DCH Mission and Vision.
  • Maintain performance, patient satisfaction, employee satisfaction, and financial standards outlined in the performance evaluation.
  • Perform compliance requirements outlined in the Employee Handbook and adhere to DCH Behavioral Standards and all DCH Health System policies and procedures.
  • Perform essential job functions in a manner that ensures the safety of patients, visitors, and employees; identify and reduce unsafe practices and take action to reduce risks and hazards.
  • Use electronic mail, time and attendance software, learning management software, and the intranet.
  • Perform other duties as assigned.
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