RN Clinical Services Group Manager

Becton Dickinson Medical Devices • Miami, FL

4d • Hybrid

About The Position

We are the people who give possibilities purpose. BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Clinical Services Group Manager

Key Responsibilities
Develop and lead focused process improvement initiatives to ensure positive system hospital adoption of processes and products, demonstrating improved patient outcomes. Serve as an expert resource to internal and external stakeholders, leveraging knowledge gained through direct clinician interactions and relationships to provide relevant input to critical conversations. Partner with leadership to develop design strategies and drive utilization of multiple program initiations and development in large hospital systems. Research data, partner with data experts, set strategy for key metrics, and present baseline and outcome findings to key stakeholders. Manage and perform other incidental duties as assigned. This position requires extensive travel, approximately 80–90% of the time, including extended assignments (up to 90 days) at hospitals across the United States. While we aim to keep assignments regional, candidates must be prepared for frequent overnight travel, schedule changes, and extended time away from home.

Requirements

• Bachelor's Degree in Healthcare Administration, Nursing, or related field, with 8 years of previous related experience with direct healthcare management of large clinical organizations required.
• Excellent facilitation, presentation, project management, and MS Office Suite skills.
• Proven expertise in written and verbal communication, interpersonal relationships, consultative abilities, influencing, and relationship management.
• Ability to work well in a multi-cultural environment and matrix organization.
• Ability to relate to physicians, nurses, and senior-level healthcare managers.
• Demonstrated problem-solving and critical thinking skills.
• Extensive knowledge of BD policies, procedures, guidelines, hospital-based systems, and lean processes.
• Extensive understanding of creating, implementing, and managing hospital protocols, quality systems, current clinical research, and governmental policies and regulations.
• Ability to manage confidential information with discretion and strict attention to detail.
• Ability to interact professionally with all organizational levels and manage competing priorities in a fast-paced environment.
• Ability to work in a team environment, including serving as a consultant to management.
• Open to extensive travel (80–90%) and long-term assignments (up to 90 days) at hospitals throughout the U.S.; should be comfortable with regular travel, flexible schedules, and adaptability beyond home region.
• Adhere to all company rules and requirements, including pandemic protocols and Environmental Health & Safety rules.

Nice To Haves

• Master's Degree or equivalent 6 years of experience preferred.
• Experience with quality performance, clinical process design, and/or sophisticated clinical pathways preferred.
• Experience managing a large clinical staff, acute pediatric experience, and PICU experience preferred.

Responsibilities

• Develop and lead focused process improvement initiatives to ensure positive system hospital adoption of processes and products, demonstrating improved patient outcomes.
• Serve as an expert resource to internal and external stakeholders, leveraging knowledge gained through direct clinician interactions and relationships to provide relevant input to critical conversations.
• Partner with leadership to develop design strategies and drive utilization of multiple program initiations and development in large hospital systems.
• Research data, partner with data experts, set strategy for key metrics, and present baseline and outcome findings to key stakeholders.
• Manage and perform other incidental duties as assigned.

Benefits

• At BD, we reward, support and develop our associates through our comprehensive Total Rewards program.
• We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs.
• You can learn more on our career site under " Our Commitment to You ."
• Our salary or hourly rate ranges reward associates fairly and competitively.
• We regularly review these ranges and factors, such as location, contribute to the range displayed.
• Our pay is based on the role and the necessary skills and education to perform it successfully.
• The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location.
• Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager