RN-Clinical Risk Management Specialist

Kaweah Health•Visalia, CA

3d•$51 - $77•Onsite

About The Position

The RN Clinical Risk Management Specialist has oversight of the patient and family grievance process to ensure the Kaweah Health is promptly responding to care concerns. The Specialist also has oversight and monitoring of quality of care and patient safety concerns in the clinical setting. Kaweah Health is a publicly owned, community healthcare organization that provides comprehensive health services to the greater Visalia area in central California. With more than 5,000 employees, Kaweah Health provides state-of-the-art medicine and high-quality preventive services in our acute care hospital, specialized health centers and clinics. Our eight-campus healthcare district has 613 beds and offers comprehensive health services across a broad continuum of care. It takes a special person to work for Kaweah Health. We serve a region where the needs are great, which makes the rewards even greater. Every day, we care for people facing unique challenges and in need of healing. Throughout it all, our focus is to make a difference, and we do — in the health of our patients, our loved ones, and our community.

Requirements

CA RN license
At least two years of hospital acute care experience
Excellent critical thinking, analytical, and written and verbal communication skills.
Able to work independently with little supervision.

Nice To Haves

Certified Professional in Healthcare Risk Management (CPHRM)
BSN, MSN, or currently enrolled in RN-BSN program

Responsibilities

Provides clinical risk management support to Kaweah Health Directors, managers, and staff, assisting them in investigating various risk issues and identifying/analyzing patient care issues.
Investigates various risk, complaints, and grievance issues or occurrences, responding to calls, ensuring managers are aware, and collaborating on investigations.
Reviews and analyzes patient's medical records for applicable documentation.
Communicates medical staff issues to the Medical Staff Office.
Assists the RM Coordinator with questions related to legal claims/complaints' medical record documentation and grievance investigations.
Provides risk management orientation and education to Kaweah Health staff, developing materials and presenting for new clinical staff and all new staff/managers.
Coordinates DHS visits and reporting activities, maintaining filing systems and assisting with action plans and responses.
Collaborates with the PI Department staff to improve processes, meeting weekly to review occurrences and identifying trends for process improvements.
Communicates effectively with Kaweah Health and medical staff, patients, families, and visitors in a respectful manner.
Identifies clinical risk issues and communicates them in a timely way to applicable staff.
Assists the RM Director in Kaweah Health wide risk management and prevention activities, visiting campuses and units to evaluate risk issues and providing monthly reports.
Attends and actively participates in appropriate Kaweah Health committees.
Manages the RM Department and Kaweah Health RM activities in the absence of the RM Director.
Responds to any RM issues referred to the department through the Occurrence Reporting database, monitoring daily, performing investigations, and notifying the RM Director of high severity occurrences.
Provides the RM Director a monthly report of RM referred occurrences with analysis and recommendations.
Makes recommendations to the RM Director for revisions to the database to improve data collection and reporting.
Demonstrates knowledge and skills necessary to provide care and services appropriate to the population served, understanding growth and development for all patient/family cultural, linguistic, spiritual, gender, and age-specific needs.
Performs other duties as assigned.