Clinical Risk Specialist

Brightli • Springfield, MO

4d • Hybrid

About The Position

The Clinical Risk Specialist leads the investigation of patient safety events and other significant organizational incidents. This position partners with operational leaders to conduct objective investigations, facilitate Root Cause Analyses (RCA), identify contributing factors, develop corrective action recommendations, and promote organizational learning that improves patient safety and reduces future risk. The Clinical Risk Specialist serves as a subject matter expert in incident investigation methodologies and collaborates closely with Clinical Excellence, Accreditation & Quality Governance, Patient Safety Organization (PSO), Client Voice & Experience, and operational leadership.

Requirements

• Knowledge of patient safety principles.
• Knowledge of Root Cause Analysis methodologies.
• Systems thinking.
• Strong interviewing skills.
• Clinical judgment.
• Excellent communication.
• Ability to manage sensitive situations professionally.
• Strong analytical and critical thinking skills.
• Knowledge of Just Culture principles preferred.
• Ability to influence without direct authority.
• Bachelor's degree in Nursing, Behavioral Health, Healthcare Administration, Social Work, Psychology, or related healthcare field, or equivalent combination of education and relevant experience.
• Three years healthcare experience.
• Experience in quality, patient safety, clinical operations, compliance, or risk management preferred.
• Experience participating in incident investigations preferred.

Nice To Haves

• Master’s degree is preferred.
• Knowledge of Just Culture principles
• CPHQ
• CPPS
• Licensed clinical professional

Responsibilities

• Conduct investigations of patient safety events and other reportable incidents according to established enterprise guidelines.
• Review assigned incidents and establish investigation plans.
• Determine scope and investigative approach based on event type and risk level.
• Prioritize investigations according to organizational and regulatory requirements.
• Interview team members and other involved individuals.
• Collect and analyze clinical documentation and supporting evidence.
• Facilitate Root Cause Analyses (RCA), Apparent Cause Analyses (ACA), and mortality reviews.
• Identify system issues and contributing factors.
• Develop recommendations and corrective action plans.
• Partner with operational leaders to implement corrective actions.
• Monitor corrective action implementation.
• Participate in enterprise safety committees.
• Collaborate with the PSO by providing incident information to support protected patient safety analysis.
• Provide consultation regarding incident reporting and investigation processes.
• Support organizational responses to regulatory inquiries, surveys, and requests for incident-related information.
• Maintain investigation documentation.
• Identify opportunities for organizational improvement.
• Perform other duties as assigned.

Benefits

• Paid time off
• health, dental, vision, retirement, life, & more
• initial, ongoing, comprehensive, and supportive training
• advancement opportunities/promoting from within
• a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level