Risk Management Specialist

Bancroft•Cherry Hill, NJ

1d•Hybrid

About The Position

Bancroft is a leading service-provider for children and adults with autism, other intellectual or developmental disabilities or those in need of neurological rehabilitation. We provide a full continuum of highly effective services — for people of all ages and every level of abilities — based on best practices and scientifically proven techniques. Our services include special education, vocational training, supported employment, structured day programs, group home and apartment programs both on-campus and in the community, short-term behavioral stabilization services for children, and in-home and outpatient rehabilitation services. As a nonprofit organization, we are solely committed to supporting people with special needs and their families, to help make it One World. For Everyone. Bancroft is currently seeking an Risk Management Specialist to join our team in Cherry Hill, NJ. This will be a hybrid position, 3 days on site.

Requirements

Associates or Bachelor's degree in clinical healthcare, risk management, social work, education, human services or related field is required.
Minimum of three years of experience working with people with disabilities, neurological challenges or mental illness; OR a minimum of three years of experience in healthcare risk management, conducting investigations of abuse, neglect or exploitation.

Nice To Haves

Prior experience in quality management and/or, healthcare risk management preferred.

Responsibilities

Reviewing and investigating incidents in all levels of care provided at Bancroft.
Complying with state and payor reporting requirements.
Facilitating necessary staff trainings.
Participating in various committees.
Supporting Risk & Quality program initiatives.
Providing feedback, guidance, and education to other departments to manage and proactively address risk issues.
Conducting full cycle investigations of alleged incidents which may include injury, abuse, neglect, and/or exploitation of persons served or staff in accordance with established Bancroft policies and procedures.
Submitting investigation reports internally and externally in accordance with set deadlines to ensure compliance with funders and licensing bodies.
Implementing, educating and encouraging incident reporting throughout the organization to promote accuracy and full disclosure of unusual incidents.
Traveling as needed to off-site programs to aid investigations, compliance matters, and training as deemed necessary by the Director of Risk Management.
Providing on-call assistance as needed related to investigations according to company policy/procedure and licensing agencies.
Conducting meetings with program leadership and program safety walk throughs to address risks and safety issues identified in investigations in order to prevent future incidents and to minimize the operational risk and impact on Bancroft.
Identifying organizational risks and keeping the Director of Quality Management continually informed of critical situations that may impact the organization, persons served, and staff to ensure potential issues of concern are promptly addressed and resolved.
Conducting follow up for compliance line calls that trigger investigations specific to person served treatment or guardian dissatisfaction.
Assisting the Director of Quality Management in facilitating trainings on preventing abuse, neglect, exploitation, rights violations, ethics and boundaries.
Supporting the department in responding to specific requests from licensing and other state agencies for results of investigations and other information related to alleged incidents of injury, abuse, neglect, exploitation of persons served, or other types of events.