RN Clinical Manager: Hospice

Riverside Hospital•Newport News, VA

11h

About The Position

The RN Clinical Manager oversees nursing care and agency operations within the Riverside Home Care Division. Working under the supervision of the Agency Nurse Manager(s), the Clinical Manager is responsible for smooth and effective agency operations in the absence of the Administrator and/or Director of Nursing, including on a 24-hour basis. The role supervises and delegates nursing and non-professional personnel, supports appropriate staffing and resources, interprets and applies policies, and promotes quality patient care in line with Riverside Health System standards, regulatory requirements, division goals, and strategic plans. The Clinical Manager may work in a variety of settings and roles. The position uses communication, critical thinking, problem solving, and decision-making to oversee care responsive to patients’ physiological, psychosocial, cultural, and age-related needs. The manager works with leadership and a multidisciplinary team, participates in team meetings, and may provide direct RN care by assessing, planning, implementing, and evaluating care for assigned patients. This position is eligible for a sign-on bonus of up to $5,000 for candidates who qualify. The hiring range is $91,000–$125,125 annually; actual pay depends on job-related factors including experience, education, credentials, skills, internal equity, and business needs.

Requirements

Associate degree in Nursing.
Nursing experience.
Registered Nurse (RN) license issued by the Virginia Department of Health Professions.
CPR/BLS certification from the American Heart Association, American Red Cross, or American Safety and Health Institute, required within 30 days.
Valid driver's license.
Drive a personal vehicle for Riverside Health System business 25% or more of the time to perform essential job functions.

Nice To Haves

Bachelor's degree in Nursing.
Supervisory experience.

Responsibilities

Oversee and manage nursing care for the agency or department.
Facilitate quality patient care through effective staffing levels and resources.
Supervise and delegate staff to support optimum patient care.
Direct daily operations efficiently, effectively, and professionally in the absence of the Director of Nursing and/or agency manager.
Maintain a safe patient care environment by following Riverside Health System policies, procedures, regulatory requirements, National Patient Safety Goals, and quality initiatives.
Recognize and report variances, develop resolutions, and investigate nursing errors, complaints about nursing care, and patient or visitor incidents.
Counsel personnel when appropriate and document incidents accurately and promptly using required forms.
Build collaborative relationships with the multidisciplinary team and actively participate in multidisciplinary team meetings.
Develop, train, and educate staff on policies, procedures, best practices, and strategic goals.
Recognize changes or variances in patient care or condition, notify physicians and the care team as appropriate, and collaborate to resolve issues.
Document complaints and performance improvement issues and provide timely follow-up as appropriate.
Conduct supervisory visits with assigned staff and assist with nursing care planning, problem solving, policy interpretation, and patient assignments.
Closely supervise personnel and provide direct nursing care as appropriate.
Adjust and monitor staffing levels to meet census and individual patient needs, manage overtime within staffing allocations, and communicate and document staffing or patient-care changes.