RN Clinical Liaison

Gentiva•Marion, OH

13d

About The Position

Gentiva is seeking an experienced, compassionate Hospice Clinical Liaison to ensure intake and referral processes are completed efficiently and effectively for patients, families, referral sources, and the organization. The role supports professional relationship-building, coordinates admissions, and promotes community awareness of hospice services. The liaison receives and responds to referrals, assesses patient eligibility, explains hospice care to patients and families, and completes documentation and admission coordination. The role also connects referral sources with the hospice care team, visits hospitals and other facilities, and develops relationships and outreach opportunities with referral partners.

Requirements

Licensed nurse with three to five years of hospice experience.
At least three years of hospice experience.
Current RN license to practice nursing in the state of employment.
CPR certification.
Valid driver's license and automobile insurance.
Strong knowledge of hospice care and the needs of patients and families.
Familiarity with community resources and referral networks.
Excellent patient assessment and documentation skills.
Ability to supervise staff, coordinate services, and manage programs effectively.
Strong communication and interpersonal skills, with sensitivity to diverse backgrounds.
Compassion and sensitivity to terminally ill patients and their families.
Flexibility in managing varied tasks and shifting priorities.
Professional maturity, collaboration, and tact when working with interdisciplinary teams.
Ability to influence and educate referral sources, patients, and families.
Commitment to patient advocacy and quality care.

Nice To Haves

BSN with five or more years of hospice experience.
Prior experience as a discharge planner, case manager, or educator.

Responsibilities

Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals.
Assess hospice eligibility by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families.
Educate patients and families about hospice care, how it works, and its purpose.
Complete documentation and coordinate intake and admission, ensuring legal, clinical, and payer requirements are met.
Serve as a liaison between referral sources and the hospice care team to support seamless handoffs, clear communication, and rapid responses.
Visit hospitals and facilities daily and remain accessible to discharge planners, case managers, and physicians.
Build and maintain relationships with referral partners and identify outreach opportunities to increase awareness of hospice services.

Benefits

Competitive pay.
401(k) with company match.
Career advancement opportunities.
National and local recognition programs.
Teammate Assistance Fund.
Medical, dental, and vision insurance for full-time associates.
Mileage reimbursement or fleet vehicle program for full-time associates.
Paid time off and seven paid holidays for full-time associates.
Wellness programs, including telemedicine, diabetes management, and joint and spine concierge care, for full-time associates.
Education support and tuition assistance for full-time associates.
Free continuing education units (CEUs) for full-time associates.
Company-paid life and long-term disability insurance for full-time associates.
Voluntary benefits, including pet, critical illness, accident, and long-term care coverage, for full-time associates.