RN Clinical Lead, Bloomfield Primary Care, ProHealth Physicians
About The Position
The RN Clinical Lead oversees and manages the daily clinical operations of the Bloomfield Primary Care practice, working in collaboration with Regional Nurse Managers. The role provides direct patient care through assessment, evaluation, and implementation of evidence-based care, while also scheduling, organizing, and prioritizing clinical responsibilities. The Clinical Lead supports a patient-centered environment and smooth office operations through teamwork, communication, and provider support. This is a full-time position in the Pediatrics and Internal Medicine department at 6 Northwestern Drive, Bloomfield, Connecticut. The schedule is 40 hours per week in eight-hour shifts rotating between 7:00 a.m. and 6:00 p.m. The position may include an as-needed Saturday morning shift from 8:00 a.m. to 12:00 p.m. ProHealth Physicians is a Connecticut community-based medical group and part of Optum and UnitedHealth Group. The organization emphasizes preventive care, patient well-being, teamwork, and equitable care. The role offers a comprehensive benefits package, incentive and recognition programs, an equity stock purchase plan, and 401(k) contribution, subject to eligibility requirements. The stated annual salary range is $60,200–$107,400 based on full-time employment.
Requirements
- Graduate of an accredited School of Nursing.
- Currently licensed as a Registered Nurse in the State of Connecticut.
- At least 1 year of nursing experience in a hospital or medical office.
- Experience with charge or clinical lead responsibilities.
- Intermediate computer proficiency in Microsoft Office.
Nice To Haves
- Bachelor of Science in Nursing (BSN).
- Experience with electronic medical record systems, including EPIC.
- Phone triage experience.
Responsibilities
- Triage patients; answer and document patient phone calls, take complete messages, and route them to providers as needed using the EHR.
- Conduct patient outreach for appointments or other services, communicate test results and other information, follow up after appointments to check that patients are following their care plans, and refer patients when appropriate.
- Educate patients about illnesses or injuries and provide instructions for self-management.
- Accurately and promptly document patient interactions and other clinical activities in the electronic health record.
- Carry out standing orders.
- Respond to tasks promptly, follow up on overdue orders and worklists, and monitor the status of critical referrals.
- Coordinate with Regional Nurse Managers to oversee temperature monitoring and complete annual CLIA competencies.
- Maintain knowledge of current coding, OSHA and CLIA regulations, and company policies.
- Follow patient safety initiatives and infection control regulations.
- Create and manage the clinical team’s schedule, including assignments for rotating practice duties such as CLIA, supply ordering, and O2 logs.
- Lead the clinical team in a patient-centered environment.
- Assist the care team in ensuring smooth office operations and excellent service through teamwork.
- Manage daily practice operations, including scheduling, processes, protocols, practice flow, and provider support.
- Maintain open communication with practice and Regional team members.
- Participate in interviewing and precepting clinical team members.
- Perform other duties as assigned.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase plan.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
