RN Clinical Expeditor

University of Arkansas System•Little Rock, AR
•Onsite

About The Position

Under the direction of the Director and Nurse Manager, the RN Clinical Expeditor works in real time to expedite, prioritize, synchronize, and mediate clinical issues that create barriers to discharge or delays in patient care. The role uses clinical expertise throughout patients’ stays and discharge processes to reduce barriers, improve patient access, and enhance quality of care. The Clinical Expeditor works closely with local Case Management to identify and help remove barriers to discharge and patient flow. The position is in the ICE | CORE PA Clinical Command Center at the University of Arkansas for Medical Sciences. The physical environment is inside a medical facility. Salary is commensurate with education and experience.

Requirements

  • Associate degree in Nursing.
  • Three years of nursing or case management experience.
  • Current Registered Nurse license in the state of Arkansas.
  • BLS certification.
  • ACLS certification.
  • Strong computer skills and aptitude.

Nice To Haves

  • Master’s degree in Nursing or a healthcare-related field.
  • One year of healthcare supervisory experience.
  • Certified Case Manager credential.
  • Proficiency with the Epic Care Management module.

Responsibilities

  • Expedite, prioritize, synchronize, and mediate clinical issues, barriers to discharge, and delays in patient care in real time.
  • Triage alerts and assess situational awareness by investigating the electronic medical record and additional clinical resources.
  • Communicate and partner with Associate Directors of Nursing when prioritizing patient movement within a specific area, location, or nursing unit.
  • Manage deviations from patient care pathways; resolve bottlenecks; and optimize and prioritize with support services and clinical departments.
  • Provide insight and information and work with Command Center leadership to address patient flow issues.
  • Work with Case Management to strategize and prioritize needs for patients with long lengths of stay or complex discharges.
  • Collaborate with Command Center operations, Acute Care leadership, and Quality to identify process-improvement strategies, track length of stay and delay trends, support quality initiatives, and enhance patient safety.
  • Define patient activity triggers and feedback mechanisms to inform operational team members, physician leaders, and administrators and mitigate over-capacity situations.
  • Develop strategies to manage surges in patient volumes.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans for qualifying staff and family.
  • Holiday, vacation, and sick leave.
  • Education discount for staff and dependents for undergraduate education.
  • Retirement contributions with up to a 10% UAMS match.
  • Basic life insurance up to $50,000.
  • Career training and educational opportunities.
  • Merchant discounts.
  • Concierge prescription delivery on the main campus when using the UAMS pharmacy.
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