RN Clinical Expeditor

University of Arkansas•Little Rock, AR

About The Position

The RN Clinical Expeditor works under the direction of the Director and Nurse Manager to expedite, prioritize, synchronize, and mediate clinical issues that create barriers to discharge or delays in patient care. Using clinical expertise throughout patients’ stays and discharge processes, the role helps reduce barriers, improve patient access, and enhance quality of care. The expeditor partners with local Case Management to identify and address barriers to discharge and patient flow, and collaborates with Command Center operations, Acute Care leadership, Quality, nursing leaders, and clinical departments to coordinate care and improve operations.

Requirements

  • Associate’s degree in Nursing.
  • Three years of nursing or case management experience.
  • Current Registered Nurse license in the state of Arkansas.
  • BLS and ACLS certification.
  • Strong computer skills and aptitude.

Nice To Haves

  • Master’s degree in Nursing or a healthcare-related field.
  • One year of supervisory experience in healthcare.
  • Certified Case Manager credential.
  • Proficiency with the Epic Care Management module.

Responsibilities

  • Expedite, prioritize, synchronize, and mediate clinical issues, discharge barriers, and delays in patient care in real time.
  • Triage alerts and maintain situational awareness by investigating information in the electronic medical record and other clinical resources.
  • Communicate and partner with Associate Directors of Nursing to prioritize patient movement within a specific area, location, or nursing unit.
  • Manage deviations from patient care pathways and resolve bottlenecks by optimizing and prioritizing support services and work across clinical departments.
  • Provide insight and information to Command Center leadership to address patient flow issues.
  • Work with Case Management to strategize and prioritize needs for patients with long lengths of stay or complex discharges.
  • Collaborate with Command Center operations, Acute Care leadership, and Quality to identify process improvement strategies, examine length-of-stay trends and delays, support quality initiatives, and enhance patient safety.
  • Define patient activity triggers and feedback mechanisms to inform operational team members, physician leaders, and administrators and mitigate over-capacity situations.
  • Develop strategies to manage surges in patient volumes.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans for qualifying staff and family.
  • Holiday, vacation, and sick leave.
  • Education discount for staff and dependents (undergraduate only).
  • Retirement contribution matched by UAMS up to 10%.
  • Basic life insurance up to $50,000.
  • Career training and educational opportunities.
  • Merchant discounts.
  • Concierge prescription delivery on the main campus when using the UAMS pharmacy.
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