RN- Clinical Expeditor UAMS Clinical Command Center

University of Arkansas System • Little Rock, AR

1d

About The Position

The RN Clinical Expeditor works under the direction of the Director and Clinical Service Manager to expedite, prioritize, synchronize, and mediate clinical issues that create discharge barriers or delays in patient care. The role uses clinical expertise throughout the patient stay and discharge process to reduce barriers, improve patient access, and enhance quality of care.

The RN Clinical Expeditor collaborates with healthcare providers, patients, physicians, and multidisciplinary care team members to support consistent procedures, patient-flow processes, and communication. The position works closely with local Case Management to identify and help remove barriers to discharge and patient flow.

Requirements

• Associate's degree, Nursing Diploma, Bachelor's degree in nursing, or Master's degree in nursing.
• Valid RN license.
• Three years of RN or case management experience.
• Current BLS and ACLS certifications.

Nice To Haves

• Bachelor’s or Master’s degree in nursing or a healthcare-related field.
• One year of supervisory experience in healthcare.
• Certified Case Manager certification.
• Proficiency with the Epic Care Management module.

Responsibilities

• In real time, expedite, prioritize, synchronize, and mediate clinical issues, discharge barriers, and delays in patient care.
• Triage alerts and situational-awareness issues by investigating the electronic medical record and other clinical resources.
• Communicate and partner with Associate Directors of Nursing during movement prioritization within a specific area, location, or nursing unit.
• Manage deviations from patient-care pathways; resolve bottlenecks and optimize and prioritize with support services and clinical departments.
• Provide insight and information and work with Command Center leadership to address patient-flow issues.
• Work with Case Management to strategize and prioritize needs for patients with long lengths of stay or complex discharges.
• Collaborate with Command Center operations, Acute Care leadership, and Quality to identify process-improvement strategies, monitor length of stay and delay trends, support quality initiatives, and enhance patient safety.
• Define patient-activity triggers and feedback mechanisms to inform operational team members, physician leaders, and administrative teams and mitigate over-capacity situations.
• Develop strategies to manage surges in patient volumes.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement with up to 10% matched contribution from UAMS.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree