Works under the supervision of the ED Nurse Manager and the Clinical Director and is responsible for patient flow into and out of the department. Acts as an adjunct to the manager when ED leadership is not present. Communicates and coordinates patient flow with ED charge nurses, providers, inpatient charge nurses, and nurse leaders. The role requires assessing and interpreting data related to patient care and departmental flow, multitasking, delegating, and prioritizing departmental needs. For the employee group supervised, the role is responsible for work quality, productivity, morale, adherence to policies and procedures, and operational expenses. Establishes working relationships with providers and other healthcare team members and may assist in educating team members about standards of care and policy changes. The coordinator handles conflict and resolves issues involving team members, providers, patients, and families; collaborates with departments and leaders to coordinate patient throughput; and makes sound decisions in stressful situations. The role reviews and interprets ED throughput data, communicates departmental goals, motivates the team, and supports productivity and cost-control efforts. It maintains professional relationships with medical staff, reports policy and regulatory variances through the quality management system, collaborates with providers on throughput concerns, and promotes patient safety by implementing National Patient Safety Goals and following policies, procedures, and regulatory requirements.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree