RN Clinical Coordinator-Level II Trauma ED

Riverside Hospital•Newport News, VA

About The Position

The RN Clinical Coordinator-Level II Trauma ED works under the supervision of the ED Nurse Manager and Clinical Director and is responsible for patient flow into and out of the department. The coordinator acts as an adjunct to the manager when ED leadership is not present and coordinates patient flow with ED charge nurses, providers, inpatient charge nurses, and nurse leaders. The role requires assessing and interpreting data related to patient care and department flow, multitasking, delegating, and prioritizing departmental needs. For supervised employees, the coordinator is responsible for work quality, productivity, morale, adherence to policies and procedures, and operational expenses. The coordinator establishes working relationships with providers and other healthcare team members and may assist in educating team members about standards of care and policy changes. The position supports safe, effective patient care and department operations by addressing team and provider concerns, coordinating throughput across departments, interpreting throughput data, motivating staff to meet department goals, and identifying ways to use resources and staffing effectively. It also supports professional practice, quality management, regulatory compliance, and a safe care environment.

Requirements

Nursing diploma is the minimum education requirement; an Associate's or Bachelor's degree in Nursing is accepted in lieu of a nursing diploma.
High school diploma or GED is required only for nursing diploma graduates.
At least 1 year of RN experience in an Emergency Department setting.
Registered Nurse (RN) license from the Virginia Department of Health Professions or a compact state, required upon hire.
CPR/BLS certification from AHA, ARC, or ASHI, required upon hire.
ACLS Provider certification from AHA, ARC, or ASHI, required upon hire.
PALS Provider certification from AHA, ARC, or ASHI, required upon hire.

Nice To Haves

Bachelor's degree in Nursing.
Associate's degree in Nursing.
3–4 years of RN experience in an Emergency Department setting.
Emergency Pediatric Certified RN (ENPC), upon hire.
Trauma Certified RN (TNCC), upon hire.
Certified Emergency Nurse (CEN), upon hire.

Responsibilities

Manage the flow of patients into and out of the Emergency Department and coordinate throughput with ED charge nurses, providers, inpatient charge nurses, nurse leaders, and other departments.
Act as an adjunct to the ED Nurse Manager when ED leadership is not present.
Assess and interpret patient-care and department-flow data; review ED throughput data weekly and monthly and evaluate it effectively.
Prioritize, delegate, and multitask to meet department needs and support safe patient care.
For supervised employees, oversee quality of work, productivity, morale, adherence to policies and procedures, and operational expenses.
Handle conflict and resolve issues involving team members, providers, patients, and families.
Use critical thinking and sound judgment in stressful situations; solve problems using available resources and adapt to change.
Communicate department goals to staff, hold oneself accountable for progress toward those goals, and motivate the team to achieve them.
Monitor and support departmental productivity measurements, recommending creative operational changes such as flexing and shift changes to meet department needs.
Reduce supply costs by preventing waste and using resources appropriately in staffing practices.
Maintain professional relationships with medical staff and build credibility with providers as an advocate for patient care, quality, and professional practice.
Collaborate with providers to facilitate patient throughput and respond appropriately to provider concerns related to throughput.
Report policy and regulatory variances, follow them through to resolution using the quality management system, and comply with applicable regulations.
Promote a safe environment by recognizing and implementing National Patient Safety Goals and following policies and procedures.
May educate team members about standards of care and policy changes.