RN Case Manager - Emergency Department

Licking Memorial Health Systems•Newark, OH

About The Position

Under general supervision and in accordance with the health system’s policies and procedures, the RN Case Manager interviews patients to obtain psychosocial information and assists them in resolving difficulties that interfere with obtaining maximum benefit from medical care. The role performs social work interventions—including assessment, counseling, case management, and advocacy—to maximize patient and family functioning and facilitate continuity of care. It also provides consultation to the healthcare team about the effects of psychosocial factors on health and illness. The patient population may range from newborns through geriatric patients. The position is in the Emergency Department at Licking Memorial Health Systems, a nonprofit healthcare organization serving Licking County. The organization describes its work as focused on patient safety, state-of-the-art technology, and compassionate community care.

Requirements

  • Currently licensed as a social worker or independent social worker in the state of Ohio.
  • Ability to identify and plan for resolution of psychosocial problems and gather and interpret data from multiple sources using professional-level knowledge.
  • Ability to maintain discretion and provide counseling in emotionally charged situations.
  • Ability to work with a wide variety of professionals and communicate orally and in writing.
  • Ability to use modern technology.
  • May be required to complete specific annual education related to specialty certifications and standards.

Responsibilities

  • Conduct assessments and provide social psychotherapy, counseling, and psychosocial intervention with patients and families.
  • Provide case management across the continuum of care, including discharge planning.
  • Record assessments, interventions, and progress in the medical record.
  • Refer patients to community resources and contact community agencies.
  • Provide consultation to the healthcare team regarding the impact of psychosocial factors on health and illness.
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