RN Case Manager

The Waters • Edina, MN

5d

About The Position

The RN Case Manager supports the Director of Health and Wellbeing and the community’s day-to-day clinical operations. The role plans, organizes, and coordinates nursing care for residents in accordance with The Waters Way of service, presence, and partnership. The RN Case Manager serves as a key contact for team members, residents, resident representatives, and providers, providing customer service with courtesy, dignity, and respect.

The position manages resident care through assessment, symptom management, crisis intervention, service recovery, and family collaboration. It works with providers and therapeutic disciplines to assess care needs and update resident service plans using an interdisciplinary approach. The role also oversees delegation, documentation and clinical data integrity, responds to emergencies, and supports the health and wellbeing team through supervision, coaching, and development. In collaboration with the Director of Health and Wellbeing, the RN Case Manager supports risk management and applicable reporting and investigation procedures.

Requirements

• Current Registered Nurse (RN) license in good standing in the state where the community is located.
• Dementia certification or willingness to become certified.

Nice To Haves

• Two years of general nursing experience in a geriatric setting.
• Previous supervisory and leadership experience.

Responsibilities

• Manage resident care, including assessments, symptom management, crisis intervention, service recovery, and family collaboration.
• Collaborate with providers and therapeutic disciplines to assess care needs and adjust resident service plans using an interdisciplinary approach.
• Identify clinical education needs beyond routine requirements, including resident-specific skill competencies.
• Conduct comprehensive clinical assessments to identify person-centered, holistic approaches to care and promote successful outcomes.
• Assign and oversee appropriate delegation of services to subordinate team members.
• Maintain clinical data integrity through best-practice documentation and appropriate use of data-based systems.
• Respond immediately to unexpected or emergency situations, including resident emergency response calls, security issues, and falls.
• With the Director of Health and Wellbeing, supervise the health and wellbeing team, including coaching, counseling, and discipline.
• Build loyalty and common purpose among team members delivering daily living assistance, nursing care, and wellbeing services.
• Identify and encourage growth opportunities for team members.
• Maintain risk management, including medication error and fall assessment and intervention.
• Collaborate with the Director of Health and Wellbeing on VA reporting procedures and intervention, including MAARC documentation, internal investigation, and resolution.
• Ensure appropriate application of resident service plans, including thorough, accurate, and efficient completion of delegated services.

Benefits

• Medical, dental, and vision benefits available the first of the month following hire.
• Company-paid short- and long-term disability.
• Company-provided HSA contribution plus matching dollars.
• Healthy Savings and Rewards Programs.
• Behavioral and mental health resources.
• Generous PTO available for use on day one.
• 401(k) match with automatic full vesting.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed