PA - Pittsburgh - RN Case Manager

Abby Care•Philadelphia, PA

8d•$80,000 - $84,000•Hybrid

About The Position

Abby Care is building the leading AI-native platform for family-led care. America is facing a growing care crisis. Millions more people need care at home than ever. Over 50 million family caregivers support loved ones without the tools, training, or recognition they deserve. We believe families are the largest untapped caregiving workforce in America, and that technology can help them deliver better care while driving stronger outcomes and greater transparency across the healthcare system. Abby Care combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers in delivering high-quality care at home. Our platform helps health plans and government partners better understand, verify, and improve care in the home. We expand access to care, reduce reliance on higher-cost settings, and help ensure public dollars are spent effectively. We are proud to partner with leading health plans, providers, and community organizations and are backed by top VCs. We envision a future where family-led care is a core part of the healthcare system. Abby Care is building that future. Join us in solving one of the most important challenges of our time.

Requirements

Associate's Degree in Nursing or a Baccalaureate School of Nursing Degree (BSN).
Current, valid, and unencumbered license as a Registered Nurse (RN) in the state of PA, or a valid Compact/Multi-state RN License.
Minimum of 2 years of clinical experience as a Registered Nurse.
Access to reliable transportation, a valid driver's license, and current auto insurance to facilitate local travel.
Ability to work flexible hours, travel locally to patient locations, and participate in on-call and weekend rotations.
Must reside or be willing to permanently relocate to the Pittsburgh, PA area.

Nice To Haves

1+ years of home health experience.
Prior clinical case management or supervisory experience.
Experience in pediatric or adult home care.
Understanding of the Medicaid paid family caregiving program and the CNA scope of practice (training will be provided if needed).
Familiarity with OASIS documentation standards (training will be provided if needed).

Responsibilities

Coordinate comprehensive patient care: Manage a diverse caseload, collaborating with PCPs, therapy providers, and internal support teams to drive optimal clinical outcomes.
Provide clinical oversight: Coach, supervise, and support Certified Nursing Assistants (CNAs) to ensure strict adherence to clinical standards and the highest quality of patient care.
Develop individualized care plans: Design, implement, and adjust custom care plans tailored to patient-specific assessments and health goals.
Maintain timely documentation: Execute accurate electronic charting with a preference for real-time documentation, ensuring a minimum of 24-hour turnaround time in alignment with regulatory standards.
Support and educate families: Provide critical health education and compassionate support to patients and their families regarding treatment plans and healthcare needs.
Manage clinical escalations: Identify and escalate appropriate issues, such as order management and immediate patient concerns, to Clinical Leads in a timely manner.
Participate in clinical rotations: Support the team by participating in on-call rotations (approximately one weekend per month), holiday rotations, and weekday phone triage night coverage as needed.
Drive quality assurance: Monitor and actively work to improve patient readmission rates while maintaining top-tier caregiver and patient satisfaction.
Ensure administrative accuracy: Keep extended clinical visits within acceptable ranges and complete administrative tasks, including mileage reimbursements, thoroughly.