RN Case Manager

HCA Healthcare•San Antonio, TX

About The Position

The RN Case Manager supports patients and families throughout their care journey by coordinating services, connecting resources, and developing individualized care plans. The role partners with physicians, nurses, department leaders, and the interdisciplinary team to support safe transitions, clear communication, and consistent quality across the continuum of care. The Case Manager guides patients and families through program orientation, explains the rehabilitation philosophy, Medicare and insurance benefits, discharge criteria, and patient rights, and coordinates education to encourage participation in treatment planning, goal discussions, and family conferences. The position also completes psychosocial assessments and discharge-planning evaluations, documents findings, and communicates patient needs across the care team. This position is with Methodist Hospital Texsan, a 120-bed acute care hospital with a 30-bed inpatient rehabilitation unit. The hospital describes itself as a South Texas heart and orthopedic hospital and notes its cardiac, orthopedic, rehabilitation, and trauma services.

Requirements

  • Graduate of an accredited diploma, associate’s, or baccalaureate nursing program.
  • Minimum of 3 years of clinical experience.
  • Complete initial and ongoing training and competencies defined by the service line, facility, and department/unit for the needs of the patient population served, if applicable.
  • Current RN license to practice as a professional registered nurse in Texas or an active Multi-State RN Compact License.
  • Employees with an RN Compact License must obtain a Texas RN License within 90 days of hire.

Nice To Haves

  • At least one year of experience in utilization review, resource management, discharge planning, or case management.
  • Bachelor of Science in Nursing.

Responsibilities

  • Guide patients and families through program orientation, explaining the rehabilitation philosophy, Medicare and insurance benefits, discharge criteria, and patient rights.
  • Coordinate education for patients, families, and caregivers to encourage participation in treatment planning, goal discussions, and family conferences.
  • Develop and implement individualized treatment plans that reflect patients’ strengths, needs, and personal recovery goals.
  • Complete psychosocial assessments and discharge-planning evaluations, document findings, and communicate needs across the care team.
  • Collaborate with the Rehab Program Director, Facility Case Management Director, and interdisciplinary team to support seamless, patient-centered care.
  • Promote HCA Healthcare’s values of compassion, respect, and excellence in patient and family interactions.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
  • Free counseling and referral services.
  • Paid time off and paid family leave.
  • Long- and short-term disability coverage and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan.
  • Flexible spending accounts.
  • Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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