The RN Hospital Care Manager I delivers comprehensive care management services to designated patients, using clinical expertise to conduct screenings, assessments, and evaluations. The role develops and implements patient-centered care plans with shared goals and tailored interventions, collaborating with patients, families and caregivers, healthcare providers, payers, community-based providers, and other stakeholders to support efficient, effective, patient-focused care. The position spans inpatient and outpatient departments. The Care Manager identifies patients through screening criteria, evaluates their needs, coordinates care plans addressing medical and social needs, and supports patient self-management through motivational interviewing and coaching. The role also provides education and advocacy, works with multidisciplinary teams, improves care transitions and adherence to policies, supports informed decisions through Goals of Care education, tracks metrics and trends, and ensures regulatory compliance.
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Career Level
Mid Level