RN Care Manager - HealthPlus

Brookdale Senior Living Inc. • Brentwood, TN

11d • Onsite

About The Position

Brookdale HealthPlus is seeking an RN Care Manager to support four communities in the greater Phoenix area: Brookdale Desert Ridge, Brookdale Central Paradise Valley, Brookdale North Scottsdale, and Brookdale Apache Junction. Brookdale HealthPlus focuses on preventive, personalized health management to reduce hospitalizations and improve resident well-being.

The RN Care Manager serves as a liaison among Brookdale teams, residents, families, and healthcare providers. The role coordinates and communicates services that support residents’ quality of life and wellness, works with primary and specialty care providers to develop resident-specific care plans, and advocates for residents. The RN Care Manager also helps identify and close gaps in care, support care protocols, and improve service delivery.

This role works with interdisciplinary teams and external healthcare partners, supports value-based care and quality improvement, and helps residents and families make informed healthcare decisions. The position requires frequent travel among communities, occasional weekend, evening, or night work when needed for shift coverage, and on-call availability as needed.

Requirements

• Graduate from an accredited nursing school.
• At least 5–7 years of relevant experience.
• Active RN license in good standing.
• Ability to lift 50 pounds.
• Ability to travel frequently.
• Able to perform duties involving standing, walking, sitting, handling or feeling objects, reaching, stooping, kneeling, crouching, and crawling.

Nice To Haves

• Knowledge of value-based care models.
• Experience working in skilled nursing facility (SNF) and home health (HH) environments.
• Previous care management, case management, or care coordination experience.

Responsibilities

• Educate residents and families about Brookdale’s care pathways based on individual diagnoses and healthcare needs.
• Monitor and communicate quality performance measures, and assist with training and education of teams to support resident outcomes.
• Collaborate with providers, managed care coordinators, insurance providers, and external healthcare partners to coordinate resources and supplies for residents.
• Review residents’ medical diagnoses to identify care needs and assist in assessing their health, functional, and psychosocial status.
• Coordinate services to support wellness and management of chronic conditions.
• Support implementation of value-based care initiatives that improve resident outcomes, quality, and care coordination.
• Advance value-based care through interdisciplinary collaboration and continuous quality improvement.
• Collaborate with hospice, palliative care, home health, and therapy services as indicated.
• Educate residents and families or responsible parties about advanced care planning; help ensure residents have completed Advanced Care Plans, communicate care plan goals to providers, and participate in collaborative care reviews and care conferences.
• Provide residents and families with resources to make informed healthcare decisions, including information about IE-SNP and other benefit opportunities.
• Apply quality improvement methods to analyze and manage outcomes and work with Health and Wellness Directors and providers to support compliance with service plans and value-based outcomes.
• Coordinate care and communicate with families during hospitalizations and rehabilitation stays, supporting a safe and timely return to the community when clinically appropriate.
• Promptly communicate changes in residents’ health or well-being, personal needs, risk management matters, customer service issues, and concerns to appropriate care providers.
• Facilitate continuity of care for residents receiving home health, hospice, and other third-party healthcare services.
• Complete documentation required by Brookdale and applicable state regulatory agencies.
• Collaborate with the Sales Manager to educate prospective residents, families, referral sources, and community partners about Brookdale HealthPlus and the RN Care Manager role.
• Participate in business development activities, including outreach to physicians, advanced practice providers, hospitals, and other healthcare professionals in the greater community.

Benefits

• Medical, dental, and vision insurance for eligible part-time and full-time associates.
• 401(k).
• Associate assistance program.
• Employee discounts.
• Referral program.
• Early access to earned wages for hourly associates outside California.
• Optional identity theft protection and pet insurance.
• Paid time off for eligible full-time associates.
• Paid holidays for eligible full-time associates.
• Company-provided life insurance for eligible full-time associates.
• Adoption benefit for eligible full-time associates.
• Short- and long-term disability for eligible full-time associates.
• Flexible Spending Accounts for eligible full-time associates.
• Health Savings Account for eligible full-time associates.
• Optional life and dependent life insurance for eligible full-time associates.
• Optional accident, critical illness, hospital indemnity insurance, and legal plan for eligible full-time associates.
• Tuition reimbursement for eligible full-time associates.
• Advance of naturalization application fees, up to $725 less applicable taxes and withholding, for qualified associates who have been employed for at least one year.
• Professional development and ongoing health and wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior