RN Care Manager

Family & Children's Services•Oklahoma City, OK

115d

About The Position

The RN Care Manager provides nursing assessment, care coordination, and recovery-focused services to individuals with behavioral health and/or co-occurring needs. The role supports a welcoming, trauma-informed service environment and follows agency policies, applicable accreditation and regulatory standards, confidentiality requirements, and funding-source requirements. The RN works with consumers, agency teams, prescribers, and external providers to address healthcare and behavioral health needs, coordinate services, and support access to care. The position includes medication administration and medication-room oversight in coordination with nursing leadership, health screening, crisis intervention, referrals, treatment-team participation, advocacy, and timely documentation in client health records. Evening or weekend hours may be required. The work environment is usually quiet. The employee regularly sits, frequently reaches with hands and arms and talks or hears, and occasionally lifts or moves up to 5 pounds.

Requirements

Oklahoma-licensed LPN or RN with experience in community-based mental health.
Licensed RN in Oklahoma.
Therapeutic Options training, or approved safety training, and annual updates must be completed.
BLS certification required.
Ability to read and comprehend instructions, detailed correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to apply common-sense understanding to instructions and address problems involving several concrete variables in standardized situations.
Ability to seek supervisory assistance for additional training when needed and apply techniques or other skills to job duties.
Ability to relate positively and helpfully to persons with severe mental illness and maintain effective, tactful working relationships with coworkers.
Ability to express ideas and facts clearly and concisely in writing and verbally.
Able to meet the stated physical demands, with reasonable accommodations where applicable.

Nice To Haves

Wellness Coach Certification may be required to be completed and maintained.

Responsibilities

Follow agency policies and procedures, CARF and DMHSAS standards, confidentiality laws and regulations including HIPAA and 42 CFR Part 2, and applicable funding-source requirements.
Promote a recovery-focused, welcoming, trauma-aware service environment and attend annual core competency training related to co-occurring disorders or trauma.
Maintain professional working relationships, build rapport with consumers, assess needs, and organize, plan, and deliver face-to-face services.
Monitor eligibility status and coordinate referrals to a benefits specialist for potentially eligible clients seeking Social Security, Title XIX or HMO (Medicaid), third-party insurance, and other benefits.
Perform comprehensive nursing assessments and ongoing reassessments, including crisis intervention, to identify healthcare and behavioral health needs, coordinate care, and facilitate escalation to a higher level of care when indicated.
Screen for general health needs, prioritizing high-risk conditions and chronic illness.
Coordinate and participate in Intensive Services, Children and Youth, and Urgent Recovery Center treatment teams; make referrals and recommendations for recovery services.
Coordinate nursing care with licensed prescribers and administer medications according to provider and standing orders, approved protocols, and the Oklahoma Nurse Practice Act.
Maintain RN accountability for medication-room oversight, including storage compliance, inventory control, documentation review, and adherence to agency policy and regulatory requirements in coordination with nursing leadership.
Coordinate services with external and community providers and monitor data entry into clients’ health records using health information technology systems.
Advocate for consumers and community members who need primary care and/or behavioral health services.
Use Collaborative/Therapeutic Documentation practices; complete documentation with the consumer to the extent possible and on the same day as the service, and report and document services according to agency policy.
Interact with other professionals to discuss health, wellness, treatment, resources, and techniques, and to share information.
Perform other related duties as assigned.