RN Care Advocate - Remote, US, 1099 Contract

Carewell

11d•Remote

About The Position

This is a talent pipeline posting for future openings in the RN Care Advocate role. The position is a 1099 contract engagement where the nurse will work remotely in the United States. The RN Care Advocate will support Carewell members, primarily older adults and Medicare beneficiaries, who are navigating complex health concerns and a challenging healthcare system. The role focuses on three key areas: Clinical Assessment & Care Planning, Care Coordination, and Education & Advocacy. All member interactions will be conducted via phone or video. This is a flexible role where the nurse can set their own schedule and work part-time, full-time, or any volume in between.

Requirements

Active, unrestricted RN license in at least one U.S. state. A Nurse Licensure Compact (multistate) license is strongly preferred.
Located in the United States.
3+ years of RN experience, including care management, case management, transitions of care, home health, or primary care.
Demonstrated ability to build trust with older adults, including those who are skeptical, confused, or hard to reach.
Strong clinical judgment. You can reinforce clinical guidance without overstepping, and you know when to escalate.
Proficient with EHRs, care management platforms, and phone/video communication tools. You learn new systems quickly.
Self-directed. You can manage your own member load and schedule independently.
Your own reliable computer, high-speed internet, and a private, HIPAA-appropriate workspace.

Nice To Haves

Case management certification (CCM) or similar.
Experience with Medicare, dual-eligible, or older adult populations.
Telehealth or telephonic nursing experience.
Experience with SDOH screening tools or community resource navigation.
Bilingual (Spanish preferred; other languages depending on member population).

Responsibilities

Conduct phone and video assessments of members' health status, medications, recent utilization, and social determinants of health (SDOH) needs.
Build member-centered care plans with clear goals and next steps, and update them as needs change.
Complete medication reviews and flag discrepancies, adherence barriers, or potential interactions for provider follow-up.
Coordinate with primary care providers, specialists, pharmacies, DME suppliers, and home health agencies to close care gaps.
Support members through care transitions, including follow-up after hospital or emergency department visits.
Connect members to community resources for food, transportation, housing, and in-home support.
Reinforce provider instructions and treatment plans in plain language, using teach-back to confirm understanding.
Help members prepare for appointments, understand their benefits, and advocate for themselves.
Recognize clinical red flags and escalate urgent concerns to the appropriate provider the same day they are identified.
Document every member interaction accurately and within the timeframes set in your services agreement.
Follow consent, privacy (HIPAA), and documentation requirements on every interaction, without exception.