About The Position

This is a talent pipeline posting for a Licensed Clinical Social Worker (LCSW) Care Advocate role, which is a 1099 contract engagement. The company, Carewell, provides caregiving solutions and support, extending to person-centered navigation, care coordination, and advocacy services that address social determinants of health needs. The role focuses on supporting members, often older adults and caregivers, by addressing social, emotional, and practical barriers that affect their health and wellbeing. This involves psychosocial assessments, resource navigation to connect members with benefits and community services, and providing brief, in-scope behavioral health and caregiver support. All member interactions are conducted via phone or video, and the role emphasizes advocacy and navigation rather than ongoing psychotherapy. The position offers flexibility in scheduling, allowing for part-time or full-time work, and requires the candidate to be self-directed with their own equipment and a private workspace.

Requirements

  • Active, unrestricted LCSW license in at least one U.S. state.
  • Master of Social Work (MSW) from a CSWE-accredited program.
  • Located in the United States.
  • 2+ years of post-master's experience in medical, community, geriatric, or healthcare social work.
  • Strong working knowledge of public benefits and community resources, and where members get stuck.
  • Demonstrated ability to build trust with older adults and caregivers, including those who are skeptical or overwhelmed.
  • Comfortable with care management platforms and phone/video communication tools.
  • Self-directed. You can manage your own member load and schedule independently.
  • Your own reliable computer, high-speed internet, and a private, HIPAA-appropriate workspace.

Nice To Haves

  • Experience with Medicare, dual-eligible, or older adult populations.
  • Hospice, palliative care, dementia, or caregiver support experience.
  • Licensure in multiple states.
  • Bilingual (Spanish preferred; other languages depending on member population).

Responsibilities

  • Complete psychosocial and SDOH assessments covering housing, food security, finances, transportation, safety, caregiver strain, and social isolation.
  • Build member-centered plans with clear, realistic goals, and update them as circumstances change.
  • Screen for depression, anxiety, cognitive concerns, and safety risks using standardized tools.
  • Help members apply for and access benefits such as Medicaid, Medicare Savings Programs, SNAP, and utility or housing assistance.
  • Connect members to community resources, including Area Agencies on Aging, meal programs, transportation, and in-home support.
  • Follow up to confirm connections were made and resources are working, not just referred.
  • Provide brief, solution-focused support within your scope, and coordinate referrals to behavioral health providers when ongoing care is needed.
  • Support family caregivers with education, planning, and connection to respite and support resources.
  • Identify crisis situations and follow escalation protocols immediately, including same-day routing of safety concerns.
  • Document every member interaction accurately and within the timeframes set in your services agreement.
  • Follow consent, privacy (HIPAA), and mandated reporting requirements on every interaction.

Benefits

  • Competitive compensation
  • The ability to work 100% remotely
  • Set your own schedule, part-time to full-time
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