RN Ambulatory - Otolaryngology - Northeast Phila/Bucks County

Jefferson Health Plans•Philadelphia, PA
•Onsite

About The Position

The professional nurse provides patient- and family-centered care in Jefferson Health Ambulatory Clinics, using the nursing process to address the physical, psychological, emotional, and social needs of a diverse patient population. As an integral member of the ambulatory care team, the nurse collaborates with providers and support staff, delivers clinical nursing interventions, and communicates respectfully with patients in ways that reflect their individual needs, priorities, cultural beliefs, and values. A current nursing license in the state of practice is required. The nurse applies evidence-based practice and clinical expertise, supports care pathways and quality improvement, provides education and care coordination, and documents patient interactions and care in the electronic medical record. The role includes assessing and triaging patients, managing results and in-baskets, verifying vaccinations and injections, and supporting safe, coordinated care. The nurse contributes to an inclusive team environment, participates in team huddles and professional development, and gives and receives feedback.

Requirements

  • Graduate of an accredited school of nursing with a specialized diploma.
  • Current Pennsylvania Registered Nurse license (RN - Licensed Registered Nurse_PA).
  • Basic Life Support (BLS) certification from the American Heart Association.
  • Knowledge of patient- and family-centered practice and how to collaborate respectfully with patients and designated care partners in care and care planning.
  • Cultural awareness and ability to connect effectively and respectfully with people from diverse backgrounds.
  • Effective communication skills, including conveying and interpreting information, using partnership-oriented language with patients, and appropriately delegating to team members.
  • Professionalism, including honesty, confidentiality, integrity, attention to detail, effective time management, HIPAA compliance, and ethical conduct consistent with the ANA Code of Conduct for Nurses.
  • Willingness to precept nursing students.
  • Knowledge of nursing and medical terminology and ability to assess ailments and injuries for appropriate triage.
  • Knowledge of child and adult education techniques and health literacy barriers; ability to identify learning needs and educate patients and care partners about conditions, treatment, medications, and recovery steps.
  • Knowledge and application of pharmacology relevant to primary care, including medications and preventive immunizations, and familiarity with pharmacology resources.
  • Knowledge of patient assessment tools and nursing diagnosis or clinical judgment, including analyzing symptoms and triaging patients.
  • Knowledge of health information and documentation methods, including recording histories, symptoms, vital signs, medications, diagnoses, treatment plans, procedures, tests, and results.
  • Complete EMR training successfully and remain proficient with EMR updates and tasking functions.
  • Ability to lift and carry 40–50 pounds, including assisting with patient transfers and pushing or pulling patients on beds or stretchers.
  • Ability to stand and walk frequently to continuously; patient-care providers may need to kneel, bend, squat, and perform CPR.

Nice To Haves

  • Bachelor’s degree in nursing (BSN), or completion of a BSN or appropriate advanced degree within three years of hire, strongly preferred.
  • One year of nursing experience in an ambulatory setting.
  • Encouraged to obtain ambulatory care nursing certification.
  • Participation in or support of quality, evidence-based practice, and nursing governance research initiatives is expected.

Responsibilities

  • Integrate evidence-based practice, clinical expertise, and patient and care-partner preferences and cultural beliefs into healthcare delivery.
  • Collaborate and communicate with clinic providers regarding patient care and management, including supporting timely communication between primary care providers and specialists.
  • Support clinical care pathways for common conditions and participate in quality improvement opportunities.
  • Use evidence-based ambulatory nursing interventions during clinical visits, telephone encounters, and electronic communication.
  • Educate patients and care partners about preventive care, chronic disease, medications, and common illnesses treated in primary care.
  • Document patient interactions and clinical care in the electronic medical record according to organizational standards and applicable regulations.
  • Coordinate care, including abnormal results, triage, RN verification of vaccinations and injections, and management of in-baskets, prior authorizations, and forms.
  • Oversee clinical care supporting assessment, promotion, maintenance, and restoration of patient health and wellness.
  • Minimize risk of harm by following established nursing practices and protocols.
  • Use information technology to communicate, manage knowledge, and mitigate errors.
  • Use data to monitor care outcomes, support ethical decisions, and design and test improvements to care quality and safety.
  • Work effectively on ambulatory interprofessional teams, fostering open communication, mutual respect, and shared decision-making.
  • Provide safe, compassionate, coordinated care that respects patient preferences, priorities, needs, and cultural beliefs and values.
  • Create an environment of belonging and inclusion and demonstrate problem-solving and conflict-resolution skills.
  • Pursue continued professional learning and development.
  • Participate in team huddles and assemblies to share announcements and clinical operations updates.
  • Give and receive feedback and integrate appropriate changes into practice.

Benefits

  • Medical insurance, including prescription coverage
  • Supplemental insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • Short- and long-term disability insurance
  • Flexible spending accounts
  • Retirement plans
  • Tuition assistance
  • Voluntary benefits, including access to group insurance rates and discounts
  • Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
  • Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time
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