RN Administrative Supervisor Patient Placement

Allina Health System • Coon Rapids, MN

12d • Onsite

About The Position

Responsible for coordinating and facilitating patient care functions within the hospital. This role demonstrates advanced knowledge in managing patient care operations when Vice Presidents, Directors, and Department Managers are absent. The leadership role establishes effective communication systems, manages resources, and coordinates patient placement and care processes across departments. The position is casual (0.0 FTE), with variable day, evening, and night hours and an occasional weekend rotation.

Requirements

• Associate's degree or vocational degree in Nursing.
• At least 2 years of experience in an acute care setting, including 1 year as a charge nurse or in a similar role.
• Licensed Registered Nurse credential: Minnesota Board of Nursing license if working in Minnesota, or Wisconsin Department of Safety & Professional Services license if working in Wisconsin, required upon hire.
• For Mercy Hospital, Abbott Northwestern Hospital, and St. Francis Regional Medical Center, meet at least one of the following: BLS certification from the American Heart Association; BLS certification from the American Red Cross; or Allina in-house BLS training within 30 days of hire.
• For all other locations, meet at least one of the following: current ACLS certification from the American Heart Association; current ALS certification from the American Red Cross; or Allina in-house ACLS training within 60 days.
• PALS certification is required within the first three months at Cambridge, Faribault, Owatonna, United – Regina Campus, and River Falls.
• NRP or TNCC must be completed within the first year of employment at Cambridge, Faribault, Owatonna, United – Regina Campus, and River Falls.
• Medium physical work: lift up to 32 lbs. occasionally, in accordance with the Allina Safe Patient Moving Policy, and up to 25 lbs. frequently.

Nice To Haves

• Bachelor's degree in Nursing.
• At least 2 years of management or leadership skills.

Responsibilities

• Represent hospital administration and management in their absence.
• Maintain an environment that supports patient and family safety, comfort, education, and support.
• Refer situations to Patient Representatives, Risk Management, Employee Health, and Nursing Leaders as appropriate.
• Coordinate patient admissions and transfers with unit charge nurses and physicians.
• Inform the on-call Administrator or Department Manager of resolved or pending problems and actions taken.
• Direct other hospital departments when their manager is absent to support patient care delivery.
• Enforce high standards for the quality of patient care.
• Incorporate patient, staff, and physician needs and concerns into decisions and actions.
• Serve as a resource and coach to hospital employees, providing information about policies, procedures, and personnel processes.
• Direct staff to appropriate resources and equipment within the hospital or community.
• Address employee situational issues and take action according to hospital policy.
• Serve as a resource and mentor for charge nurses on off shifts and weekends.
• Identify issues affecting patient care across the hospital and participate in resolving system issues, taking immediate action or escalating them to operational managers as appropriate.
• Analyze problems systematically, logically, and promptly.
• Respond to physician and staff concerns and relay information to operational staff.
• Manage situations consistently with hospital policies and nursing practice standards.
• Respond to emergency calls, including emergency codes, and act as a resource to team members.
• Manage media and external communications according to established policy.
• Respond to patient and family concerns in the absence of a Patient Representative, using positive service-recovery skills.
• Model a customer-service focus with patients, families, and physicians.
• Maintain a safe environment for patients, the public, and staff.
• Allocate daily staffing resources and determine staffing needs with unit charge nurses, considering staffing levels, skill mix, and competency requirements.
• Direct Staffing Office personnel in allocating resources.
• Assess staffing needs on an ongoing basis and adjust staffing to meet patient-care needs.
• Facilitate patient placement using established guidelines and the most appropriate unit based on patient needs.
• Integrate staffing and bed-availability information into patient-placement decisions.
• Perform other duties as assigned.

Benefits

• Medical and dental benefits.
• PTO and time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support and benefits to navigate the Federal Public Service Loan Forgiveness Program.
• Well-being resources, including well-being dollars, dedicated well-being navigators, programs, activities, articles, videos, personal coaching, and tools.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree