RN Administrative Supervisor Patient Placement

Allina Health System•Coon Rapids, MN
•Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. The RN Administrative Supervisor Patient Placement coordinates and facilitates hospital patient-care functions and manages patient-care operations when vice presidents, directors, and department managers are absent. This leadership role establishes communication systems, manages resources, and coordinates patient placement and care processes across departments. The position is a .6 FTE (48 hours per two-week pay period), with 8- and 12-hour day, evening, or night shifts and an every-fourth-weekend rotation. The position is based at Mercy Hospital in Coon Rapids, Minnesota. The stated base hiring pay range is $52.24 to $72.28 per hour; starting pay depends on factors including experience and education, and shift or weekend differentials may be available. The role represents hospital administration in leaders’ absence, supports patient and family needs, and serves as a resource and coach to employees and charge nurses. It oversees daily staffing allocation and patient placement in coordination with unit charge nurses and staffing personnel. The supervisor responds to operational concerns and emergencies, promotes safe and high-quality care, and acts in accordance with hospital policies and nursing practice standards. Allina Health describes a commitment to whole-person well-being, an inclusive workplace, and resources to support employees’ personal and professional growth. Benefits and eligibility depend on FTE and union representation.

Requirements

  • Associate's or vocational degree in Nursing.
  • At least 2 years of experience in an acute-care setting, including 1 year as a charge nurse or in a similar role.
  • Licensed Registered Nurse credential required upon hire: Minnesota Board of Nursing licensure if working in Minnesota, or Wisconsin Department of Safety & Professional Services licensure if working in Wisconsin.
  • For Mercy Hospital, Abbott Northwestern Hospital, or St. Francis Regional Medical Center, meet at least one requirement: BLS certification from the American Heart Association; BLS certification from the American Red Cross; or Allina in-house BLS training within 30 days of hire.
  • For all other locations, meet at least one requirement: current ACLS certification from the American Heart Association; current ALS certification from the American Red Cross; or Allina in-house ACLS training within 60 days.
  • At Cambridge, Faribault, Owatonna, United – Regina Campus, or River Falls, complete PALS within the first three months of employment.
  • At Cambridge, Faribault, Owatonna, United – Regina Campus, or River Falls, complete NRP/TNCC within the first year of employment.
  • Ability to lift up to 32 pounds occasionally and up to 25 pounds frequently, consistent with the Allina Safe Patient Moving Policy.

Nice To Haves

  • Bachelor's degree in Nursing.
  • At least 2 years of management or leadership skills.

Responsibilities

  • Represent hospital administration and management in their absence.
  • Maintain an environment that meets patient and family needs for safety, comfort, education, and support.
  • Refer situations to the Patient Representative, Risk Management, Employee Health, or Nursing Leaders as appropriate.
  • Work with unit charge nurses and physicians to place patient admissions and transfers.
  • Inform the on-call Administrator or Department Manager about resolved and pending problems and actions taken.
  • Direct other hospital departments in the absence of their managers to help ensure delivery of patient care.
  • Enforce high standards for the quality of care on patient-care units.
  • Incorporate patient, staff, and physician needs and concerns into decisions and actions.
  • Serve as a resource and coach to hospital employees; interpret policies, procedures, and personnel processes; and direct staff to hospital or community resources and equipment.
  • Intercede with employees on situational issues and take action according to hospital policy.
  • Serve as a resource and mentor for charge nurses on off shifts and weekends.
  • Identify issues affecting patient care throughout the hospital, participate in resolving system issues, take immediate action when appropriate, and triage issues to operational managers.
  • Analyze problems systematically, logically, and promptly; respond to physician and staff concerns and share information with operational staff.
  • Manage situations consistently with hospital policies and nursing practice standards.
  • Respond to emergency calls, including emergency codes, and act as a resource to team members.
  • Manage media and external communications according to established policy.
  • Respond to patient and family concerns in the absence of the Patient Representative using service-recovery skills.
  • Model a customer-service focus with patients, families, and physicians and maintain a safe environment for patients, the public, and staff.
  • Allocate daily staffing resources and determine staffing needs with unit charge nurses, considering staffing numbers, skill mix, and competencies.
  • Direct Staffing Office personnel in resource allocation; continually assess staffing needs and adjust staffing to patient-care needs.
  • Facilitate patient placement using established guidelines and the most appropriate primary or secondary unit based on patient needs, staffing, and bed availability.
  • Perform other duties as assigned.

Benefits

  • Medical and dental coverage.
  • PTO/time away.
  • Retirement savings plans.
  • Life insurance.
  • Short-term and long-term disability.
  • Voluntary benefits, including vision, legal, and critical illness coverage.
  • Tuition reimbursement or continuing medical education, as applicable.
  • Student loan support and benefits to navigate the Federal Public Service Loan Forgiveness Program.
  • Well-being dollars, well-being navigators, programs, activities, articles, videos, personal coaching, and other well-being tools.
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