RMA Materials Handler

Banner Engineering Career•Minneapolis, MN

20d•Onsite

About The Position

The RMA Materials Handler inspects and reworks inventory in the RMA department to ensure it meets quality standards. The position reports to the RMA Manager and is classified as non-exempt under the Fair Labor Standards Act. The role works with the RMA team and production personnel to process returned products and prepare them for return to stock, while maintaining quality and managing department inventory.

Requirements

General proficiency with Microsoft Excel and Word.
Ability to read and interpret information on Engineering Change Orders (ECOs).
Proficiency with basic electrical tools used to measure and test sensors, such as power supplies and multimeters, or willingness to learn to use them.
Ability to work under pressure to meet throughput needs while maintaining quality standards.
Strong attention to detail.
Ability to work well with RMA team members and production personnel.
Regular attendance is required.
Ability to lift up to 35 pounds and complete assisted lifts of up to 50 pounds.
Ability to push or pull containers on a pallet jack.
Ability to bend and stoop periodically.
Ability to sit in front of a computer or other equipment for up to one hour at a time.

Nice To Haves

Knowledge of Oracle or an equivalent system.
High school diploma or equivalent.
Two or more years of experience in a production or warehouse facility.

Responsibilities

Categorize and count inventory based on date codes and product families.
Inspect returned products for quality, including cosmetics, packaging, and contents such as literature and hardware packs.
Check Engineering Change Order (ECO) history to determine whether returned products require special processing before being returned to stock, such as firmware updates or updated literature.
Manage special rework projects, including repackaging and retesting, with the production department to prepare returned sensors for return to stock.
Assist the RMA Manager and RMA Coordinator with counting returned products and creating documentation to prepare inventory for stocking.
Categorize scrap inventory and ensure it is disposed of or recycled properly.
Manage inventory locations in the department.