RMA Materials Handler

Banner Engineering•New Hope, MN

21d•$19 - $23•Onsite

About The Position

The RMA Materials Handler inspects and reworks inventory in the RMA department to ensure it meets quality standards. The role includes assessing returned products and inventory, coordinating rework with production, preparing accepted items for return to stock, and ensuring scrap is properly handled. This position reports to the RMA Manager and is classified as non-exempt under the Fair Labor Standards Act.

Requirements

General proficiency with Microsoft Excel and Word.
Ability to read and interpret Engineering Change Orders (ECOs).
Proficiency with basic electrical tools used to measure and test sensors, such as power supplies and multimeters, or willingness to learn their use.
Ability to work under throughput pressure while maintaining quality standards.
Strong attention to detail.
Ability to work well with RMA team members and production personnel.
Regular attendance is required.
Must be able to lift up to 35 pounds and complete assisted lifts of up to 50 pounds.
Must be able to push or pull containers on a pallet jack.
Must be able to perform periodic bending and stooping.
Must be able to sit in front of a computer or other equipment for up to one hour at a time.

Nice To Haves

Knowledge of Oracle or an equivalent system.
High school diploma or equivalent.
At least 2 years of experience in a production or warehouse facility.

Responsibilities

Categorize and count inventory based on date codes and product families.
Inspect returned products for quality, including cosmetics, packaging, and contents such as literature and hardware packs.
Review Engineering Change Order (ECO) history to determine whether returned products require special processing before returning to stock, such as firmware updates or updated literature.
Manage special rework projects, such as repackaging and retesting, with the production department to prepare returned sensors for return to stock.
Assist the RMA Manager and RMA Coordinator with counting returned products and creating documentation to prepare inventory for stock.
Categorize scrap inventory and ensure it is disposed of or recycled properly.
Manage inventory locations in the department.