RMA Data Center Associate A Shift M-F 6am-230p

DSV•Lancaster, OH
•Onsite

About The Position

The RMA Data Center Associate provides and maintains material orders, customer service, inventory management, and customer material movement requests. The role assembles and installs servers and electronic components using hand tools, power tools, and measuring devices. It regularly interacts with customers and other stakeholders at the data center and requires building positive working relationships across work groups. The associate uses critical thinking and analytical skills to make decisions based on available information and data to meet production goals accurately and efficiently. The position involves working with live electrical and electronic equipment and components.

Requirements

  • 1–3 years of related experience.
  • Good interpersonal and customer service skills.
  • Critical thinking and analytical skills to make confident decisions based on information and data.
  • Computer experience.
  • Knowledge of electrical safety and static discharge hazards and protocols.
  • Ability to perform all essential job functions with or without reasonable accommodation.
  • Ability to pass applicable government, airport, or company-required background checks, clearances, and drug and alcohol tests.

Responsibilities

  • Load and unload inbound and outbound freight to and from vehicles and containers.
  • Check inbound and outbound freight for correct part numbers and quantities and verify that materials are in pristine condition.
  • Perform daily inventory cycle counts and replenishment orders for critical spare parts at the data center.
  • Process return shipments of electronic components using multiple warehouse management systems.
  • Place server racks on the data center floor using laser measuring devices with 100% accuracy.
  • Populate server racks with electronic components and install cabling by following diagrams and schematics.
  • Install rack hardware using hand, power, and measuring tools.
  • Operate material handling equipment, including straddle stackers, rack movers, and electric pallet jacks.
  • Clean the work area to support safety, cleanliness, and adherence to 5S standards.
  • Push, pull, and lift frequently throughout the workday.
  • Follow safety and process procedures and maintain punctuality, reliability, attention to detail, and a focus on quality.
  • Remain flexible and cross-train in multiple data center departments.

Benefits

  • DSV benefits offerings are available; eligibility, coverage options, and plan details may vary by location and division.
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