About The Position

The Data Center Associate is responsible for maintaining material orders, customer service, and inventory management, as well as fulfilling customer material movement requests. The role includes assembling and installing servers and electronic components using hand tools, power tools, and measuring devices. The position is based in New Albany, Ohio, and works the A shift, Monday through Friday, from 6:00 a.m. to 2:30 p.m. The associate handles freight, inventory, returns, server racks, and electronic components at a datacenter. The position involves frequent pushing, pulling, and lifting and requires adherence to safety and process procedures. The associate regularly interacts with customers and other stakeholders on site and may cross-train in multiple datacenter departments. Candidates must be able to pass applicable background checks, clearances, and drug and alcohol tests.

Requirements

  • 1–3 years of related experience.
  • Good interpersonal and customer service skills.
  • Critical thinking and analytical skills to make confident decisions based on available information and data.
  • Computer experience.
  • Knowledge of electrical safety and static discharge hazards and protocols; the role involves working with live electrical and electronic equipment and components.
  • Ability to perform all essential functions with or without reasonable accommodation.
  • Ability to pass applicable federal, state, or local government, airport, or company-required background checks, clearances, and drug and alcohol tests.

Responsibilities

  • Load and unload inbound and outbound freight from vehicles and containers.
  • Inspect inbound and outbound freight for correct part numbers and quantities and ensure materials are in pristine condition.
  • Perform daily inventory cycle counts and replenish critical spare parts at the datacenter.
  • Process returns of electronic components using multiple warehouse management systems.
  • Place server racks on the datacenter floor using laser measuring devices with 100% accuracy.
  • Populate server racks with electronic components and install cabling according to diagrams and schematics.
  • Install rack hardware using hand tools, power tools, and measuring tools.
  • Operate material handling equipment, including straddle stackers, rack movers, and electric pallet jacks.
  • Clean the work area and maintain safety, cleanliness, and 5S standards.
  • Push, pull, and lift frequently throughout the workday.
  • Follow safety and process procedures and maintain punctuality, reliability, and attention to detail.
  • Provide customer service and build positive working relationships with customers, stakeholders, and other working groups.
  • Make informed decisions using critical thinking and analytical skills to meet production goals accurately and efficiently.
  • Remain flexible and cross-train in multiple datacenter departments.
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