Risk Specialist

Arrive Logistics•Austin, TX

11d•Onsite

About The Position

Arrive Logistics is seeking an analytical and proactive Risk Specialist to join their Risk department. This individual will support the team by identifying, assessing, and mitigating a spectrum of risks across the organization. The Risk Specialist will perform routine audits and help to refine processes to ensure adherence to risk standards and best practices.

Requirements

Bachelor's degree or equivalent skills and experience.
3+ years experience in brokerage transportation.
A working knowledge of Microsoft Office Suite and G-Suite.
Strong written and verbal communication skills.
Strong problem-resolution skills.
Strong organizational and analytical skills.
A self-starter with the ability to work independently.
Ability to multitask in a fast-paced, high-energy environment.
Strong logical reasoning skills, detail-oriented, with strong follow-through.
Excellent customer service skills via phone and email.

Responsibilities

Evaluate freight shipments and carrier profiles to ensure full compliance with internal policies, customer SOPs, and industry regulations.
Leverage proprietary, real-time monitoring tools and perform routine audits (e.g., commodity, decertification) to flag at-risk freight and protect the organization from non-compliant carriers.
Source, review, and process carriers within Arrive’s network for specialty certifications and badging, communicating directly with carriers via phone and email.
Continuously assess freight commodities alongside leadership to adapt risk classifications in response to shifting industry trends.
Manage the load escalation workflow within designated SLAs, adhering to team SOPs and best practices.
Partner directly with the tracking and operations teams to resolve emerging risks for active loads in transit.
Conduct regular quality control reviews to ensure risk mitigation procedures are consistently followed across the board.
Formulate, refine, and document SOPs for new and existing risk workflows to streamline operations without compromising quality.
Collaborate with Sales, Business Development, and Operations teams to clarify risk policies, align on customer-specific requirements, and promote company-wide risk awareness.
Execute key reporting tasks and utilize Jira to update workflows, create templates, and implement basic process automations.