Risk Specialist

Arrive Logistics • Chicago, IL

5d • Onsite

About The Position

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we're building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. We are seeking an analytical and proactive Risk Specialist to join our Risk department. This individual will support the team by identifying, assessing, and mitigating a spectrum of risks across the organization. The Risk Specialist will perform routine audits and help to refine processes to ensure adherence to risk standards and best practices.

Requirements

• Bachelor's degree or equivalent skills and experience.
• 3+ years experience in brokerage transportation.
• A working knowledge of Microsoft Office Suite and G-Suite.
• Strong written and verbal communication skills.
• Strong problem-resolution skills.
• Strong organizational and analytical skills.
• A self-starter with the ability to work independently.
• Ability to multitask in a fast-paced, high-energy environment.
• Strong logical reasoning skills, detail-oriented, with strong follow-through.
• Excellent customer service skills via phone and email.

Responsibilities

• Evaluate freight shipments and carrier profiles to ensure full compliance with internal policies, customer SOPs, and industry regulations.
• Leverage proprietary, real-time monitoring tools and perform routine audits (e.g., commodity, decertification) to flag at-risk freight and protect the organization from non-compliant carriers.
• Source, review, and process carriers within Arrive’s network for specialty certifications and badging, communicating directly with carriers via phone and email.
• Continuously assess freight commodities alongside leadership to adapt risk classifications in response to shifting industry trends.
• Manage the load escalation workflow within designated SLAs, adhering to team SOPs and best practices.
• Partner directly with the tracking and operations teams to resolve emerging risks for active loads in transit.
• Conduct regular quality control reviews to ensure risk mitigation procedures are consistently followed across the board.
• Formulate, refine, and document SOPs for new and existing risk workflows to streamline operations without compromising quality.
• Collaborate with Sales, Business Development, and Operations teams to clarify risk policies, align on customer-specific requirements, and promote company-wide risk awareness.
• Execute key reporting tasks and utilize Jira to update workflows, create templates, and implement basic process automations.

Benefits

• medical, dental, vision, life, disability, and supplemental coverage
• matching 401(k) program
• Employee Resource Groups
• office wide engagement activities, team events, happy hours
• casual dress code
• LifeStart gym in our office building that includes brand new Peloton bikes, top-of-the-line equipment and personal training options.
• free counseling sessions through our Employee Assistance Program
• company paid holidays, paid vacation time and wellness days
• 100% paid parental leave
• Referral Program
• relocation assistance
• relocation packages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level